Technician, Field Operations

Requisition ID: 109347

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Key Accountabilities

- Reading water meters, discontinuing and restoring water service to customers’ premises, removal of and resetting of meters, perform J.U.L.I.E. locates.

- Installation and/or maintenance of water mains, valves, services, meter settings, fire hydrants, and any other duties assigned by foreperson or management.

- Follow all safety rules and safe operating procedures established by the company; keep accurate time and material records for performance purposes.

- Position requires being on call on weekly rotation schedule.

Knowledge/Skills

- Strong work ethic, verbal/written communication, time management, safety consciousness, mathematical, map reading, as well as organizational and team membership skills.

- Mechanical aptitude, including the ability/knowledge to start up, operate, shut down, and make operating adjustments to all equipment as well as be capable of using hand tools and learning water utility terms.

- Must be courteous with internal and external contacts.

- Must be available for after-hours work and other emergencies.

Experience/Education

- High school degree (or equivalent) required.

- Experience/Education 0-2 years in water industry.

- Computer and iPad use a plus.

- A valid Illinois non CDL Class C Driver license required with a clean MVR and shall obtain certification(s) as required by the company.

- A Class D Water license preferred, or willingness to obtain within 3 years of hire date.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.