Waukesha-Pearce Industries (WPI)

Technical Solutions Specialist (CMD)

Houston, TX

full_time

About This Job

Job Details

Description Job purpose

The Technical Solutions Specialist is proficient in the usage and application of Grade Control Systems on construction equipment. Lead sales, training, and repair efforts of Grade Control technology. Ensure excellent customer and WPI internal training is provided. Assist department Demos of “I” machines. Create and expedite troubleshooting procedures of the Grade control systems. Ensure updates and modifications on IMC equipment are implemented. Troubleshoot and repair multiple types of grade control systems from start to finish both in the shop and field. Provide excellent communication between Komatsu and WPI personnel.

Duties And Responsibilities

•

Support all aspects of Grade Control Systems including Demos, training, repairs, and support.

•

Troubleshot and repair all grade control systems from start to finish including non-Grade Control

•

Ability to evaluate and upsell any additional repairs on equipment not related to Grade Control

•

Organize training programs for customers in the use, operation and application of Grade control systems provided by WPI, Komatsu and Grade control suppliers Represents the company in a professional manner at all times.

•

Assist CMD technical training with needed updates regarding Grade Control Systems.

•

Provide internal communication and support to WPI personnel concerning Grade control systems.

•

Provide a total Grade Control system and build long term relationships with WPI customers.

•

Manage parts, equipment, tooling and all required component inventory for the support of Grade control systems.

•

Ensure follow-up is conducted on each sale to ensure customer satisfaction with training.

•

Participate in all company/regional communications and meetings.

•

Manage communication between WPI, Komatsu and Grade control suppliers.

•

Perform other duties as assigned by the manager.

Qualifications

•

Must have a minimum of 5 years experience as a heavy-duty diesel technician on mobile equipment. Komatsu or similar manufacturer servicing equipment with embedded smart technology preferred.

•

Must have previous experience with precision GPS products.

•

Must be a graduate of a Technical School for Diesel Technology or have a bachelor’s Degree in related technology studies or 10 years min diesel technician experience.

•

Exceptional organizational and communication skills

•

Excellent computer skills

•

Must be able to operate advanced Service Software platforms.

Knowledge, Skills, And Abilities

•

Willingness to learn about the products we sell

•

Positive, sales-oriented personality

•

Business-like, professional appearance

•

Must have the ability to work flexible hours, days, and weekends (as necessary)

•

Must be proficient in computer skills (basic operation, Windows, and Micro Soft Office)

Similar Jobs

Technical Solutions Specialist (CMD)

About This Job

Qualifications

Knowledge, Skills, And Abilities

Similar Jobs

Technical Solutions Specialist (CMD)

Technical Solutions Specialist (CMD)

Technical Solutions Engineer

Solutions Specialist - Engineering & Operations

Solutions Specialist - S&C

Solutions Technology Manager

Technical Solutions Support

CE Business Solutions Specialist

CE Business Solutions Specialist

Technical Specialist II- CMPC - Technical Programs team

Solutions Engineer

Solutions Development Engineer

Technical Services Specialist

Customer Solutions Specialist

Technical Support Engineer

Solutions Specialist (Outside Sales)

Technical Specialist

Sr. Customer Solutions Specialist

Technical Support Specialist

Technical Installations Specialist

Trending Jobs

Assistant General Manager, Navy Yard Electric Utility

Electrical Engineer

Division Order Analyst

Accounts Payable Clerk

Division Order Landman

Professional Landman

contract landman

Oil and Gas Land and Title Analyst - SAM Associate II

Attorney

Contracts Administrator

Senior Landman

Title Landman

Electrical Designer

Landman

Title Reviewer

Oil and Gas Title Attorney

HSE Operations Manager

Senior Division Order Analyst

E &amp; I - Office/Field Administration

Financial Analyst

E & I - Office/Field Administration