KTI Limited

Technical Solutions Manager

Technical Solutions Manager
Notice info
LocationAurora, ON
Job Typefull time
Salary$77,539.05-$91,637.055
On-site
Utilities

About This Job


Job Description

The Manager, Technical Solutions – Electric is responsible for leading a team of technical professionals to develop, implement, and support innovative electric-based utility solutions for customers and internal stakeholders. This role bridges the gap between engineering, sales, product management, and customer support by overseeing the configuration, technical design, integration, and performance of electric meters/systems, ensuring alignment with strategic business objectives and regulatory standards.


Why join us?

- Company Gas Card & Auto Allowance: Petro Canada Company gas card & a monthly auto allowance.

- Hybrid work model: Flexibility in working in office 3 days a week and remote from home 2 days a week

- Extended Health Benefits: Comprehensive coverage to ensure you and your family’s health and well-being are taken care of.

- RRSP Matching: Secure your future with an RRSP plan matched by the company.

- Corporate Phone & Laptop: Stay connected and equipped with a company-provided Phone and laptop to ensure you have everything you need to succeed.

- Time off: 3 weeks vacation prorated annually & 3 personal days

- Full-Time Employment: With EI and CPP deductions.


General Responsibilities:

- Assist customers in defining configurations for meters and other FlexNet radio-enabled endpoints.

- Assist customers in the testing and acceptance of first article meters.

- Provide onsite and remote technical expertise on our solution of electric hardware and software products.

- Coordinate technical responses for sales opportunities from Sensus engineering, product marketing, quality assurance, and proposal response teams.

- Nurture customer relationships to ensure customer success and help build strong account references.

- Travel via automobile and air is a necessity. Occasional lifting of up to 25 pounds could be necessary.

- Any other duties which may be assigned to you from time to time by your manager


Preferred Qualifications:

- Electric, water, or gas Smart Metering system experience a plus.

- Ability to convey complex solutions to a varied audience.

- Utility industry experience a plus.

- Ability to coach the entire sales channel through the sales process at all levels within the utility.

- Ability to work well independently with minimal supervision and within a team environment as each situation requires.

- Fluent web-based presentation skills a plus.


Education and Experience:

- BS in Electrical Engineering or related field, or equivalent combination of education and field/industry experience.

- Proven presentation and communication skills both remote and in person.

- Must be located within the defined sales region

- Willing to travel 20% of the time


Compensation:

- Salary $110k-$135k commensurate with experience

- Performance Bonus aligned with KPI’s and revenue growth

KTI Limited is an equal opportunity employer that thrives on a diverse, barrier-free, and inclusive environment welcoming applications from all.

KTI Limited is committed to providing a barrier-free environment for our employees, customers, job applicants, and visitors who enter our premises, contact us, or access our information. As an organization, we commit to applying the principles of dignity, independence, integration, and equal opportunity in the Accessibility for Ontarians with Disabilities Act Customer Service Standard, and the Integrated Accessibility Standards Regulation. KTI Limited understands the importance of ensuring the full inclusion of all individuals with disabilities by fostering an accessible and welcoming environment for all. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

As part of our recruitment process, we employ artificial intelligence to evaluate applicants for this role. All candidates are assessed fairly based on their qualifications and relevant skill

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