Technical Support Manager I

Mitsubishi Power Americas, Inc. is seeking a Technical Support Manager.

SUMMARY

The Technical Support Manager is responsible for overseeing and supporting the development of Field Service Project Managers and Field Service Engineers. As the primary point of contact for field employees, this role ensures alignment with development plans, qualification requirements, and ongoing training and performance review processes. The manager also maintains the qualification tracking system (Vairkko) and partners with the PGS Training Department to ensure all training remains current and aligned with operational needs.

ESSENTIAL DUTIES & RESPONSIBILITIES

OTHER DUTIES & RESPONSIBILITIES

KNOWLEDGE, SKILLS & EDUCATION

Education & Experience:

Bachelor’s degree in Engineering from an accredited four-year college or university, and a minimum of seven (7) years of relevant experience and/or training; or an equivalent combination of education and experience.

Technical & Analytical Skills:

Communication & Interpersonal Skills:

Computer Skills:

Certifications:

PHYSICAL DEMANDS & WORK ENVIRONMENT

WHY SHOULD YOU APPLY?

Mitsubishi Power Americas, Inc. is an Equal Employment Opportunity (EEO) employer committed to workforce diversity. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.