Support Analyst I, IT Service Desk

Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.

This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window.

Job Description

Position Overview:

As a Support Analyst you will provide technical and troubleshooting assistance to employees across the organization, focusing on operational technology environments and Invenergy's project sites, as well as escalate and assist, in complex incidents and projects with other functional areas in IT. We are looking for an energetic, outgoing, customer service-oriented Helpdesk specialist to provide technical support to users both efficiently and responsibly. You will be on Invenergy’s IT front line solving end user technical challenges and providing support for all assigned technical areas for 1000 employees in 40+ locations around the world. The goal is to make sure that customer service is maintained to the standards required while providing technical solutions to business problems.

Responsibilities:

Qualifications:

Preferred Qualifications:

Base Pay

$26.00 - $30.00 USD Hourly Bonus: 15%

The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills.

In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process.

Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc.

Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.