IT Support Analyst

We are Lightsource bp – and we’re on a mission to become a global leader in onshore renewables, anchored by our proven track record in solar development.

For over a decade we’ve been actively working to diversify the way our world is powered with sustainable and responsible renewable power. We work to safely deliver affordable, reliable, large-scale onshore renewable and energy storage solutions to help the world decarbonize.

Our growing business is constantly innovating and investing to help drive the energy transition. Our people and projects are focused on supporting long-term sustainable growth and energy security.

Lightsource bp was fully acquired by bp in 2024.

Summary

The IT Support analyst is responsible for delivering end-to-end support in accordance with IT service level agreements (SLAs) by partnering with end-users and technology groups. Ensures all incidents are analysed, resolved, and reported back within applicable SLAs. This will involve working with their local and regional offices as well as Lightsource bp international offices. The successful candidate will work closely with the Group IT to provide a follow the sun service.

Knowledge

Qualifications

Experience

Preferred:

Personal qualities

We offer

Why you’ll want to work with us

Our company is a place where you can be yourself and grow – a place where your ideas and opinions matter.

Be you: We pride ourselves on being an inclusive community, where every individual is valued and treated with respect.

Be responsible: Our culture is driven by our core values. From operating safely to ensuring our solar projects are responsible and promote biodiversity.

Be recognized: Alongside a competitive salary, we offer a variety of benefits including annual bonus, retention bank, health insurance, pension, and other local benefits.

Be inspired: Join an agile, international team working across 15 countries to power the future and positively impact people, communities, ecosystems and biodiversity across the world.

Our core values: Lightsource bp truly cares about creating a sustainable future through safe, responsible and meaningful low-carbon energy projects. Our core values of Safety, Integrity, Respect, Sustainability and Drive are the guiding principles for everything we do.