(Sr.) Manager, Operations Uncertainty and Risk

- Flexible Work Arrangement: Hybrid*

The (Sr.) Manager, Operations Uncertainty And Risk Reports To The Executive Director Of System Operations. The Manager Will Work Directly With The Executive Directors Of System Operations And Will Serve As The Lead Of The Company For Coordinating Activities That Are Pertinent Determining Operations Uncertainty And Risk. The Manager Will Lead a Team Of Engineers, Meteorologists, And Mathematicians Focused On The Following

- Help develop and maintain an overall Operations framework to coordinate, understand, and measure operational uncertainty and risk. The framework may include but is not limited to the applicable risks, associated time horizon, responsible party(s)(i.e. individual department, organization matrixed approach, required interactions, etc.), as well as the identification of new or modification of existing tools and processes.

- Perform the analytical work to develop, evolve and maintain reserve adequacy uncertainty and risk in support of real-time dispatch operations, including the development of performance metrics; metrics for the translation to risk; visualization mechanisms for the various internal and external audiences; automation of the overall process.

- Quantify the uncertainty in operations through maturing mathematical modeling techniques, translating that uncertainty into risk and working with staff to develop approaches to mitigate risk, including but not limited to providing critical information for operations necessary for developing operational plans.

- Develop performance metrics for various quantification methods; metrics for the translation to risk; visualization mechanisms for the various internal and external audiences; automation of the overall process to minimize manual steps.

- Develop, enhance, track performance and adjust load forecasts accordingly

- Monitor the health of the renewable forecasts; working closely with the vendors; providing on-going feedback to the vendors; and making marked improvements in our ability to onboard solar and wind and tracking the forecasts produced for our renewable fleet, including the ability to perform quality check; diagnose; and resolve problems with data or data quality, which is critical to forecast accuracy. Additionally, this department will be critical to tracking and improving the forecast accuracy of the intermittent forecasts that are integral to the uncertainty quantification process and to the dispatch tools that consume the intermittent resource forecasts.

- Develop and implement the various system operations procedures and for managing the day-to-day operations, including back-end systems and procedures, as well as assist in the direction of the company's activities in management information systems that support the system operations uncertainty and risk management framework, load and renewable forecasting, and the Reliability Assessment Commitment toolset

Additionally, the Manager will assist the Executive Director in accomplishing the following goals:

- Maintain the safety, adequacy, reliability, and security, of the power system.

- Create and operate a robust, competitive, and non-discriminatory electric power market.

- Ensure that no member or group of members has an undue influence over the Interconnection.

- Maintain the confidence of government entities and participants through demonstrated excellence in performance.

- Deliver exceptional services with integrity, efficiency, and technical innovation through demonstration.

- Be a problem solver that proactively addresses customer needs and reliability requirements with innovative, creative, and cost-effective solutions.

Essential Functions

- In support of PJM’s Mission, the Manager will develop, communicate and implement effective administrative strategies that support short, mid- and long-term growth objectives that affect the continual operation of PJM’s power system and market.

- This manager will keep pace with the demands of a rapidly growing business, anticipate problems and synthesize appropriate solutions, and provide the administrative leadership necessary to effectively implement these initiatives.

- Provides leadership to staff in the completion of complex engineering assignments that support present and future needs of Operational Risk and Uncertainty.

- Provides the resources to ensure a well-trained staff to support the key roles and responsibilities of Operational Risk and Uncertainty.

- Proactively works with other members of the PJM Management team to ensure that employees with a need to know are maintaining reliable system operations with detailed knowledge of engineering principles, PJM accepted practices, in a manner that is consistent with PJM manuals, Governing Documents, Industry Standards and the government regulations.

- Manages the operation of PJM’s day-to-day power system operation activities associated with load and renewable forecasting, the Operations Uncertainty and Risk framework and future related initiatives, and supporting the Reliability Assessment Commitment tool

- Instructs, leads, assigns work, or provides technical assistance/training to subordinates and technical/professional personnel as required.

- Supports the activities of PJM or industry committees or task forces involving issues related to the system operation and the uncertainty and risk framework. Support may involve serving as representative, liaison, chair, or coordinating the preparation of studies, analysis, or recommendations when and as required.

- Prepares reports and presentations as necessary to support activities associated with the System Operations Division and the Operations as a whole.

- Plans and manages education and staffing to ensure availability of resources needed to provide expected services.

- An in-depth understanding of power system engineering concepts, principles, theories, regulations, standards, reliability concepts and techniques especially as they apply to PJM system operations and PJM markets.

- An in-depth understanding of evolving industry regulatory issues as they apply to the PJM System and the role of PJM as an ISO/RTO.

- A detailed understanding of PJM operations.

- Ability to apply expertise in solving new and complex engineering problems and developing innovative strategies to enhance the PJM member companies' competitive edge.

- Recognized as a multi-disciplined technical leader in PJM and in other professional organizations.

- An in-depth understanding of the PJM Manuals, Agreements, and Tariffs

- Demonstrated ability to work independently and to train, guide, or assist others to perform complex studies.

- Establishes a sense of urgency to complete tasks in an efficient and cost-effective manner.

- Demonstrated ability to plan, execute, and complete complex analyses on schedule and within budget

- Demonstrated experience in planning departmental budget for inclusion in overall company budgeting process.

- Benchmark and measure the ongoing effectiveness of relevant processes and systems.

- Create the department vision, strategy, goals and objectives and communicates same to departmental staff

- Empower staff to complete duties aligned with the vision

- Develop and implement tactical plans consistent with the departmental strategy

- Consolidate improvements and produce effective change initiatives

- Demonstrated ability to mentor department personnel to work independently, train, guide, or assist others to perform complex duties related to contract negotiation, procurement of materials.

- Coordinate closely with planning to perform load forecast benchmarking and comparisons

- Provide guidance to system operations leadership about daily risk forecasts to use in consideration to increase reserve requirements.

- Review risk models with neighboring entities as we approach peak winter and summer days

- Work closely with operations teams including the generation and transmission teams to develop probability models for generation performance including generators returning from outage, generators FTS, transmission outage congestion patterns that may lead to increased real time risk

- Demonstrate integrity in decision-making.

- Maintaining an inspired culture that is time based and centered on integrity and customer focus.

- Embrace a time-based perspective that maximizes an individual’s contribution through innovation.

- Retaining staff in a marketplace with an exponentially increasing demand and limited resources to meet the evolving need.

- Demonstrated ability to work independently in pursuit of departmental goals and objectives with little or no specific direction.

- Be a problem solver that proactively addresses customer needs and reliability requirements with innovative, creative, and cost-effective solutions.

- Develop, communicate and implement effective administrative strategies that support short, mid- and long-term growth objectives.

Required

Characteristics & Qualifications:

- Bachelor's Degree in Engineering or equivalent work experience

- At least 5 years of work experience

- 2+ years of leadership experience in a managerial/supervisory role.

Preferred

- Master's Degree in Business Administration

- 5-10 years of leadership experience in a managerial/supervisory role.

- Ability and desire to build relationships and interact with a wide range of stakeholders and staff to maintain and enhance PJM’s customer service reputation

- Experience with PJM operations, markets, and planning functions