Software Support Specialist

Job Description:

Job Title: Software Support Specialist at Trihydro Corporation

Location: Fort Collins, Colorado

Job Summary:

Trihydro, one of the top environmental and engineering consulting firms in the country, is seeking a Software Support Specialist to join our Technology Services Solutions team. In this role, you will support users of Trihydro’s software products and solutions by providing a positive user experience through timely support and training.

As a Support Specialist, your responsibility will be to ensure customer satisfaction by providing technical assistance, troubleshooting issues, and enhancing overall user experience. You will be a strong advocate for and adhere to our privacy, security, and intellectual property standards and policies regarding Trihydro’s software. You will serve as the primary point of contact for users who encounter problems or need guidance on using our software effectively.

This full-time position requires approximately 40-45 hours per week and involves a blend of strong communication skills, and problem-solving abilities. If you thrive in a fast-paced, collaborative environment, this opportunity is ideal for you.

Key Responsibilities:

Qualifications:

What We Offer:

The salary information shown below is a general guideline ONLY. Salaries are based on candidates' experience and qualifications, as well as market and business considerations.

Summary pay range: $50-,000- $70,000

This position will remain open until a qualified candidate has been selected.

About Us:

Trihydro Corporation is a national engineering and environmental consulting firm. Our team values integrity and collaboration to complete meaningful projects that make a difference for our clients and communities. We are looking for a talented and hard-working individual to join our team.

Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.