Showroom Concierge

About Us

Mario & Son, Inc. is a luxury stone company committed to delivering an exceptional client experience from the moment someone walks through our doors. Our showroom is a place of elegance, craftsmanship, and personalized service. We are seeking a polished, professional individual who thrives in a dynamic environment where hospitality meets hands-on operational excellence.

Position Overview

The Showroom Concierge is a unique, multifaceted role. You will be the first point of contact for our clients, providing a “red carpet” experience, while also ensuring the showroom and gallery remain pristine and running smoothly behind the scenes. This includes running and maintaining our espresso bar, cleaning and organizing the showroom, and supporting day-to-day operations.

Key Responsibilities

- Welcome and direct clients with a warm, professional presence.

- Manage the front desk: answer phones, offer hospitality, and introduce clients to our show room experience with an excellent first impression.

- Operate and maintain the boutique espresso bar, delivering high-quality drinks as part of the client experience.

- Maintain a spotless showroom, gallery, and restrooms — including light cleaning duties.

- Ensure front desk position is covered at all times.

- Reliably open the showroom each day with excellent punctuality.

- Assist clients and sales team with smaller orders.

Who You Are

- Polished and professional, with a client-first mindset.

- Comfortable switching between high-touch hospitality and hands-on operational tasks.

- A self-starter who works independently to achieve expectations without micromanagement.

- Experienced in customer service — any related industry background is welcome.

- Detail-oriented, reliable, and takes pride in creating an exceptional environment.

*To be considered, please email your resume along with a cover letter detailing your interest in the role, your perspective on our company, and the unique value you would bring to our team.

info@marioandson.com

Pay: $22.00 - $25.00 per hour

Benefits:

- Dental insurance

- Employee discount

- Health insurance

- Paid time off

- Retirement plan

- Vision insurance

Application Question(s):

- Are you able to commit to punctual arrival and reliable attendance of 7:45 a.m. - 4:45 p.m. each week day?

Work Location: In person