ServiceNow CMDB & Discovery Analyst

Benefits

What is a ServiceNow CMDB & Discovery Analyst?

The ServiceNow CMDB & Discovery Analyst plays a critical role in the design, implementation, maintenance, and optimization of the organization's Configuration Management Database (CMDB) and ServiceNow Discovery capabilities. This role ensures accurate, up-to-date configuration data and effective integration of authoritative data sources to support IT Service Management (ITSM) and IT Operations Management (ITOM) processes. The analyst will work closely with IT and business stakeholders to maintain data integrity and enhance the visibility and relationships of Configuration Items (CIs). Collaboration is key, as this role partners with teams across Information Security, Analytics & Reporting, IT Service Management, Governance Risk & Compliance, Cloud/ Infrastructure/ Application Management, and Enterprise Architecture to drive continuous improvement and deliver high-quality IT services. This position is pivotal in ensuring the CMDB effectively supports IT service management processes, enabling better decision making, risk management, and operational efficiency across the organization.

What does a ServiceNow CMDB & Discovery Analyst do?

What does it take to be a ServiceNow CMDB & Discovery Analyst?

Required

Preferred

Applications will be accepted until May 5, 2025.

This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $71,900 – $168,700

Please go to https://www.cenhud.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position.

Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, ethnicity, arrest or conviction record, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, citizenship, genetic information, familial status, marital status, pregnancy-related condition, domestic violence victim status, veteran or military status, or any other characteristic protected by federal, state or local laws. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA FEDERAL CONTRACTOR