Generac

Senior Inside Sales Representative

Waukesha, WI

full_time

About This Job

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

The Senior Inside Sales Representative is responsible for taking a consultative approach to sales to develop accounts and manage a sales territory through cold calling and relationship building. The focus is to grow a portfolio of repeat customers across the United States and providing exceptional customer service. The Senior Inside Sales Representative also contributes to the effectiveness of the overall team by seeking efficiencies, creating new reports or standardized outputs to improve business processes, providing mentoring to newer team members, and serving on rotational assignments to assist other aspects of the business.

MINIMUM QUALIFICATIONS:

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Associate's degree in business or equivalent work experience

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2 years of relevant sales experience

•

Valid Driver License and ability to travel occasionally

PREFERRED QUALIFICATIONS:

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Bachelor’s degree

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Previous experience using SAP or equivalent ERP

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Experience with streamlining work processes

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Experience with reporting software/tools

ESSENTIAL DUTIES: 55%

•

Develop and retain relationships with distributor network and customers by offering various levels of support throughout the sales process

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Lead and drive administrative and operational sales functions including developing quotes and proposals if appropriate

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Provide customers with product details – features, benefits, competitive comparison

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Assist distributors with various product related inquiries using in-depth product knowledge

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Assist with the promotion of new product launches

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Proactively seek new business opportunities in the market

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Utilize consultative sales skills to cross-sell complex products to exceed distributors’ needs

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Process customer orders as assigned with a focus on accuracy of information and providing order updates through delivery

15%

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Resolve issues and technical questions from customers and distributors;

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Act as first point of contact for technical questions and technical documentation requests

10%

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Monitor business activity and pipeline information within a CRM or other system, including running reports and monitoring project status

•

Create new reports or standardized outputs to improve business processes

10%

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Review and facilitate discount requests (e.g., smart pricing discounts and quarterly promotions)

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Onboarding of new partners and participation in channel programs including introducing customers to the Generac program and training them to use Generac web portals, review resources and tools available for partners to assist in their success, and promoting channel programs and benefits of participating in these programs.

Other Duties as assigned and the following:

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Deliver sales presentations, product updates, marketing information, training sessions, and various notifications to customers within the distribution network

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Act as SAP Super User within functional area as assigned

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Provide mentoring to newer team members

•

Serve on rotational assignments to assist other aspects of the business.

KNOWLEDGE, SKILLS AND ABILITIES:

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Excellent customer service skills;

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Excellent written and oral communication skills;

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Effective presentation skills;

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Strong problem-solving skills; ability to work independently;

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Ability to make decisions in the best interest of the customer and the company;

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Ability to multi-task and prioritize activities according to importance and urgency;

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Ability to take initiative and work proactively;

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Ability to react well under pressure;

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Ability to perform and comprehend basic business and financial calculations;

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Demonstrated accuracy and thoroughness.

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Working proficiency in Microsoft Office: Word, Excel, Power Point and Outlook.

GREAT REASONS TO WORK AT GENERAC:

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Competitive Benefits: Health, Dental, Vision, 401k and many more

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Free onsite gym open Monday through Saturday for Generac employees

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We offer product loan (for up to 4 days) and discount programs

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Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators

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Make a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.

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We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.

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We’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.

Physical Demands

: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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