Senior Digital Business Strategist

Job Title: Senior Product Management, Technology Engineering

About us

National Grid is hiring a Senior Digital Business Strategist for our Digital Solutions team in New York (Syracuse/Brooklyn/Albany/Buffalo).

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

The Digital Solutions organization works in a harmonized partnership with the National Grid group of diverse energy businesses to deliver technology which revolutionizes the way we operate. As we lead the charge towards a carbon-free future, our teams are embracing disruptive changes in our industry by working with Agile methodologies and adopting Digital mindsets to drive efficiency and bring new capabilities for our internal and external customers

Job Purpose

The scope of this role will be within the New York Electric Network Utilization Product Line, which deploys digital tools that help customers connect distributed energy resources (DER) like solar panels, batteries, and electric vehicles to the electric grid. Our products enable customers & DER owners to be compensated for providing grid services and optimize our control center operations of those DER. Key products in this portfolio include the Distributed Energy Resource Management System (DERMS), System Short-Term Forecasting (STF), and Distribution Flexibility Market Platform.

The Digital Business Strategist is responsible for supporting the business and operations work stream within a multi-disciplinary digital product team structure. They partner closely to execute several activities, such as identifying risky assumptions, building the value case, defining the future-state process vision, executing change management plans, etc.

Key Accountabilities

- Support strategic planning process and define business future state vision based on stakeholder input and industry trends

- Drive digital product planning by coordinating business capability assessment, product design, and roadmapping across cross-functional teams

- Build relationships with business stakeholders and represent their needs and priorities by defining business requirements to be addressed by digital solutions

- Construct product business cases, including value projections and detailed investment estimates, and track objectives and key results to assess benefit realization of products

- Support business/operation work stream team, participating in Agile sprints and driving progress throughout product lifecycles

- Support change mgmt. and product roll-out plan, with help from the change mgmt. team as needed

- Provide support to product & technical workstreams (e.g., RFP support, process mapping, stakeholder mgmt., value alignment, PMO & governance)

- Prepare materials for key stakeholder readouts (e.g., Digital Board meetings) and regulatory

- Strong interest in the utility industry and energy transition

- Experience working across cross-functional teams and managing broad groups of stakeholders

- Ability to think strategically and present a compelling vision that represents stakeholder perspectives

- Ability to assess and document current state operations, identify customer/user pain points, and help translate business needs into product requirements

- Ability to design future-state processes and solutions that address user frictions, including articulating any changes needed to reach the future-state process

- Ability to build and refine a product business case, including benefits (financial, non-financial, strategic) and costs

- Knowledge of digital product implementation fundamentals and Agile product or project management

- Ability to execute change management and product roll-out plan, including marketing, communications plan, user adoption strategy, etc.

- Ability to perform data analytics and communicate meaningful insights from data

- Ability to create and present compelling materials to senior stakeholders from different organizations

Qualifications

- Bachelor’s degree in business, technology, engineering or relevant field

- 3+ years relevant business experience, such as product management, transformation, and strategic business planning

- Experience working with/within or knowledge of electric utilities, DER developers, and/or utility technology providers

- Excellent analytical problem solving and strategic thinking skills

- Valid driver’s license required with a safe driving history that meets National Grid’s Safe Driver policy.

More Information

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Salary

Upstate $111,000 - $131,000 a year

Downstate $134,000- $158,000 a year

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.