ROCC (Remote Operations Control Center) Operator

BayWa r.e. Americas Projects & Services

ROCC (Remote Operations Control Center) Operator

Carlsbad, CA

Job Type: Full-time

Reports to: ROCC Supervisor

About Us:

We are BayWa r.e. Americas Projects & Services, a leading developer of utility-scale renewable energy. We are also an in-house and third-party operations and services provider, offering 24/7/365 monitoring from our headquarters in Carlsbad, CA. Our team consists of 300 highly motivated experts across the United States and Mexico. Since first entering the North American market in 2014, we have brought over 1.5 GW online and are currently managing 2 GW of assets. Our development pipeline is currently 15GW in North America alone and continues to grow at an impressive pace.

Our mission is to deliver reliable and affordable energy across the Americas. We value long-term partnerships and actively collaborate with local communities and organizations to fund workforce development, support disaster relief efforts, and incorporate sustainability and biodiversity into our projects.

BayWa r.e. Americas Projects & Services is a subsidiary of BayWa r.e., a major player in renewable energy. BayWa r.e. has a global team of 5,400 members, operations in 34 countries, a development pipeline exceeding 30 GW, and over 10 GW in assets under management.

Our shareholders are BayWa AG, a $28.5 billion international group known for its diversified operations in agriculture, energy, and construction; and Energy Infrastructure Partners, a renowned leader in energy infrastructure investment managing over $7.5 billion from global investors.

Purpose:

BayWa r.e. Americas is seeking a ROCC (Remote Operations Control Center) Operator to join our Operations team.

Our Remote Operations Control Center (ROCC) team is looking for experienced bi-lingual, Spanish speaking operators. Operators will be responsible for monitoring, operation and control of renewable energy assets managed by the ROCC., technician dispatch and, notifications for abnormal conditions. A primary focus for the ROCC Operators is to mitigate equipment downtime and production losses through responsive, timely actions to maximize plant performance, remotely monitor and control turbine, inverter, and Balance of Plant (BOP) equipment from the control room using Supervisory Control and Data Acquisition (SCADA) computer systems to maintain safe, efficient, and continuous plant operation while ensuring that the operations of power plants comply with all applicable North American Electric Reliability Corporation (NERC) standards and practices.

Responsibilities we will trust you with:

Success in this role involves:

· Monitor, operate and control the BayWa ROCC’s renewable energy fleet through 24/7 operations.

· Continuously maintain reliable and efficient operation of renewable energy facilities to ensure compliance with safe operations, electrical system procedures, contractual and regulatory obligations, and company objectives.

· Ensure renewable energy facilities follow planned schedules and regulatory dispatches.

· Quickly respond to changing conditions to maximize availability and generation by operating facilities within all applicable permits and ISO/RTO operations protocols.

· Visually monitor and read parameters, data points, and sensor outputs at specified intervals to verify operating conditions and to detect faults and malfunctions.

· Coordinate with qualified scheduling entities, transmission operators, independent system operators, asset managers, power marketers and power purchasers as necessary.

· Monitor data such as weather conditions including wind speed, direction, turbulence, irradiance, storms, or equipment temperatures, voltage, current, power, and VAR’s.

· Ensure quality and accuracy of real-time generation information being telemetered to RTO/ISO and take actions to correct abnormalities.

· Ensure asset, meteorological, and substation data integrity for internal databases used for reporting purposes and by external entity’s real-time operations.

· Use OEM or Enterprise SCADA (Original Equipment Manufacturer / Supervisory Control and Data Acquisition) to adjust plant control setpoints such as active and reactive power of the company’s generating units.

· Maintain understanding of the compliance requirements where owned and third-party assets are located.

· Perform diagnostic analysis of operating data to assess operating performance and make recommendations for improvement.

· Adjust manual controls or verify automatic controls to bring equipment into recommended or prescribed operating ranges, based on utility/ISO/customer requirements. Accurately change control equipment setpoints.

· Maintain clear and accurate record of actions taken during shift in operator's logbook.

· Anticipate typical problems, identify potential or recurring problems, discover opportunities for improvements, and take appropriate action.

· Maintain proficiency in the ROCC’s operating systems, integrated SCADA system, and all other plant SCADA systems used in monitoring and controlling plant operations.

· Use weather information from weather services and interconnected companies to respond to load demand changes as directed through curtailment orders and outage directives.

· Ensure compliance to all regulatory and contractual requirements through adherence to all operational procedures, processes, and policies.

· Coordinate with regional personnel and system operators from other companies on matters pertaining to customer problems or demands.

· Utilize accurate and efficient three-way communication skills on inbound and outbound telephone conversations.

· Assist maintenance teams to troubleshoot problems and ascertain probable cause.

· Direct electrical substation switching using a detailed understanding of the Company’s electrical switching and Lock Out Tag Out (LOTO) practices, ensuring the safety of all plant equipment and personnel.

· Collaborate with site personnel as necessary and/or directed.

· Ability to work 24/7 rotating shifts including nights, weekends, holidays, and overtime as needed.

· Perform other duties as may be directed by management.

Your areas of knowledge and expertise:

The ideal candidate demonstrates:

- Must be fluent in English and Spanish.

- Effective oral and written communication skills, including demonstrated use of three-part communications.

- An Associate Degree or higher in Power Plant Technology, Energy Technology, Engineering, or a relevant technical field, or;

- 2+ years in power plant operations, power system operations, power production, or related energy operations.

- Demonstrated understanding of power plant equipment operation, control and maintenance practices.

- Knowledge of NERC operating policies.

- Experience switching high voltage equipment via SCADA and/or by directing field personnel.

- Experience troubleshooting electrical equipment using SCADA, DAS, other key monitoring systems, and insight from field personnel.

- Demonstrated analytical skills to process information and act as appropriate in a timely manner.

- Demonstrated ability to respond to emergencies and manage stressful situations.

- Demonstrated well developed teamwork and interpersonal communication skills.

- High attention to detail.

- Exemplary standards of honor, ethics, safety, quality, communication, and productivity.

- Ability to work proactively and productively with limited supervision.

- Demonstrated computer proficiency including Microsoft Office Suite, and network/communications systems.

- Math skills sufficient to accurately complete required job functions.

- Must maintain a professional appearance and manner.

- Must be willing / able to work other shifts as required, including overtime, rotating shifts, holidays, and weekends as necessary.

- Must successfully complete on-the-job training requirements for the position, including passing all relevant certifications and attend assigned training to maintain certifications.

· PJM Generation Certification (preferred)

· CENACE Manual Regulatorio de Coordinación Operativa Certification (preferred)

· NERC System Operator Certification (preferred)

· Knowledge of CAISO / ERCOT rules & regulations. (preferred)

· Experience administering the LOTO process. (preferred)

· Experience in 24/7 work settings. (preferred)

What we are ready to offer you:

· Total compensation package dependent upon a number of factors, including candidate’s professional experience, candidate’s skills, position’s seniority level, department’s hiring budget, and position’s location.

· Competitive annual bonus target based on individual and company performance.

· Health and welfare benefits, including medical, dental, vision, life, pet insurance, short-term and long-term disability insurance plans.

· 401(k) retirement plan with 5% employer matching.

· Flexible work hours and remote first culture.

· PTO - starting at 3 weeks

· Paid parental leave

· Health and wellness benefit; up to $500 annually

· Educational reimbursement.

· Relocation assistance, as applicable.

· A diverse and inclusive global team with a strong culture focusing on employee health and wellbeing.

· The possibility to make a positive contribution to our planet and use your world class marketing knowledge to set new standards in Renewable Energy.

Are our values your values?

Are you ambitious enough to make a big impact in our business and beyond? Do you create meaningful solutions?

Do you believe that we succeed as a team? We collaborate honestly, friendly, and respectfully. We have fun and celebrate our successes. How about you?

Are you reliable? We create trust by taking on responsibility.

Do you inspire others with an open mind, courage, and innovation? We challenge the status quo.

Our values define our unique way of working together and give us direction in our daily actions.

At BayWa r.e. we are committed to providing an environment of mutual respect where mutual respect where equal employment opportunities are available to all applicants and teammates. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, pregnancy, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Full-time

Pay: From $35.00 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee assistance program

- Employee discount

- Flexible spending account

- Health insurance

- Health savings account

- Life insurance

- On-the-job training

- Paid time off

- Parental leave

- Professional development assistance

- Retirement plan

- Tuition reimbursement

- Vision insurance

Work Location: In person