Regional Operations Manager

Burrtec is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1900 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization.

We have the following position at our Varner Bros. Inc. Hauling division:

Regional Operations Manager

POSITION SUMMARY:

This position is responsible for planning, directing, and coordinating divisional activities across multiple operational projects to ensure the successful achievement of company goals within specified periods and budgets. The role is accountable for optimizing productivity, controlling costs, and maximizing equipment utilization within assigned divisions, with a strong focus on improving hauling operations through re-routing strategies.

KEY RESPONSIBILITIES:

- Identify, prioritize, and execute hauling operation reroutes, collaborating with key stakeholders including Municipal Services, Division Management teams, GIS department, and IT/Wastec teams to ensure smooth execution.

- Oversee multiple large-scale projects; ensuring deadlines are met while upholding the highest standards of safety, quality, and performance.

- Participate in bid opportunities, overseeing projects from bid/RFP stages through to successful completion and closeout.

- Analyze activities, costs, operations, and forecast data to assess departmental or divisional progress towards company goals and objectives.

- Consult with upline management and cross-functional teams to review achievements and discuss necessary adjustments to goals or objectives.

- Monitor field compliance with company policies and procedures to ensure adherence to operational standards.

- Develop and implement standardized work processes to improve operational effectiveness and ensure consistent results across divisions.

- Present information and conduct training sessions for operations and administrative management teams on company procedures and best practices.

- Support site management in identifying root causes and resolving issues affecting the business, including direct communication with customers as needed.

- Conduct compliance assessments of field, administrative, and management procedures, recommending and implementing best practices for continuous improvement.

- Maintain regular interaction with field/site management and corporate/functional management to align operations with strategic goals.

- Provide temporary Division Manager coverage as necessary when a DM is out for an extended period.

QUALIFICATIONS:

- 7 to 10 years proven experience in waste management operations, logistics, or a related field, with at least 3-5 years in a managerial role overseeing multiple locations or regions, required.

- Strong experience in hauling operations, waste collection, recycling processes, and landfill or waste facility management, required.

- Bachelor’s degree in Environmental Science, Business Administration, Operations Management, Logistics, or a related field, preferred.

- Additional certifications in waste management, project management (e.g., PMP), or safety (e.g., OSHA certification), preferred.

- Valid California driver’s license required due to frequent visits to waste management facilities.

- Demonstrated experience in managing large teams and multiple projects simultaneously across various locations.

- In-depth knowledge of waste management operations, including route optimization, fleet management, disposal practices, recycling programs, and sustainability initiatives.

- Experience with cost control measures, budgeting, and financial oversight of large operational budgets.

- Experience with waste management software, route optimization tools, and other operational technologies (e.g., Wastec, GPS, GIS tools).

- Proficiency with data analysis tools and Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and operational analysis.

COMPETENCIES:

- Demonstrated expertise in project management, capable of planning, prioritizing, and executing large-scale operational initiatives, including re-routes, and new service rollouts.

- Proven ability to develop and implement standardized processes that drive operational efficiency and improve service delivery.

- Strong leadership skills with the ability to mentor and develop managers and frontline staff.

- Strong analytical skills with the ability to interpret data related to operations, costs, performance and make informed decisions based on that analysis.

- Proven ability to troubleshoot operational issues, identify root causes, and implement practical solutions to improve productivity and efficiency.

- Excellent verbal and written communication skills, with the ability to communicate complex operational strategies and results to both senior leadership and on-the-ground teams.

- Commitment to maintaining a high level of safety across all operations, with experience in implementing safety-training programs and ensuring compliance with environmental and health regulations.

- Ability to thrive in a fast-paced, dynamic environment where priorities may shift rapidly.

- Flexibility to travel frequently within the region to oversee various operations and address any emerging issues.

- Ability to handle customer escalations and collaborate with local teams to address customer concerns in a timely and professional manner.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

- Ability to move about in office environments and across various waste management sites, including transfer stations, landfills, recycling centers, and hauling operations.

- Ability to walk, stand, and climb on a variety of terrains (e.g., yards, facility stairways) for extended periods during site visits.

- Occasional bending, stooping, crouching, and reaching.

- Light to moderate lifting of materials or equipment, typically up to 20–30 pounds.

- Frequent use of hands and fingers to operate office equipment, including computers, phones, and documents.

- Visual acuity sufficient for reading documents, computer screens, and inspecting waste materials or machinery.

- Hearing ability adequate to communicate effectively in standard office settings and in noisy environments such as waste collection or transfer stations.

- Exposure to a combination of office conditions and outdoor/industrial environments.

- Exposure to varying weather conditions, including heat, cold, wind, and rain, during site visits.

- Exposure to noisy environments (e.g., trucks, machinery), dust, odors, and waste materials during fieldwork.

- Use of personal protective equipment (PPE), such as hard hats, gloves, safety glasses, masks, or reflective vests, as required when visiting hazardous or operational sites.

We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insurance and holidays/vacation/PSL.