Regional Manager

For decades, National Underground Group has been providing diverse, high-quality solutions for underground infrastructure services and technologies to engineering firms, government entities, and construction companies by providing best in class services and technologies for the assessment, maintenance, and protection of underground infrastructure.

The organizations’ member companies — Accumark and Benchmark — have been providing solutions to engineering firms, government entities, utility owners and contractors across the nation for over 30 years.

They continually strive to bring value to their clients through high-quality data deliverables and services in and subsurface utility locating and mapping.

Established in 2012, Benchmark provides damage prevention solutions to utility companies and municipalities. Benchmark also provides private utility-locating services to homeowners and contractors, with 24/7 service to its clients.

Benchmark is responsible for eliminating or reducing damages to underground utilities during any kind of excavation. Through the 811-call center, Benchmark locates underground facilities through established on-call contracts, and is responsible for marking gas, water, sewer, electric and fiber lines.

The company works diligently to build lasting relationships within the industry. Benchmark’s contracts typically span several years, so providing the highest-quality work and outstanding customer service is the top priority, after ensuring that all safety measures are taken before, during and after each project. On its largest contract, the firm boasts a 99.99% accuracy ratio.

Key Roles & Responsibilities:

- Reviews daily and weekly scorecards and communicates expectations to Field Supervisors to ensure performance metrics achieved.

- Validates Daily Regional Reports.

- Ensures company standards and procedures are maintained for each part of the operation.

- Assist with recruitment processes; application processing, applicant testing and screening.

- Work to reduce/control expenses, damages, and worker's comp / auto accidents.

- Performs investigations as needed, damages, auto, etc.

- Ensure day to day compliance with state regulations and contractual obligations.

- Resolve routine employee and customer issues and concerns.

- Provides assistance to team by supporting and troubleshooting software application issues.

- Participate in budget preparation and analysis.

- Represent the company at various damage prevention forums.

- Develops Field Supervisors and Technicians and has the overall responsibility for employee engagement and morale.

- Overlook and approve day to day Field Supervisor load management activity.

- Carry out Manager responsibilities in accordance with the organization's policies and applicable laws.

- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Requirements/ Qualifications

- High school diploma or GED required .

- BS/BA degree preferred.

- Five or more years of management / supervisory experience required.

Experience in the Locating Industry Required.

National Underground Group and its affiliates provide equal opportunity for employment and promotion to all qualified employees and applicants. No person shall be discriminated against in employment based on race, color, religion, gender, age, national origin, marital status, disability, sexual orientation, veteran status or any other status or condition protected by applicable federal or state statutes. The Company is committed to maintaining an environment in which all applicants are treated equitably and given the opportunity to achieve their full potential in the workplace.