Product Support Technician

Uses hands-on technical skills to test construction materials such as aggregates, soils, concrete, and asphalt in a laboratory setting. Performs chemical and physical testing following established standards to support product quality, process improvements, and new product development.

In this role, you’ll support Luck Stone by applying your materials testing knowledge and sharing product insights. Work may be done independently or with limited supervision and requires the ability to manage multiple tasks, stay organized, and work efficiently throughout the day.

ESSENTIAL FUNCTIONS

65% of job: Responsible for the execution of various construction aggregate, concrete, and asphalt tests and assisting other associates in such tasks, which includes equipment setup and operation, testing, data entry and review, and communication of results.

20% of job: Coordination of 3rd Party testing (sample prep, sample shipping, data review, invoicing, etc.)

15% of job: maintain the laboratory clean and orderly, moving equipment and materials, running errands, obtaining information on the phone, and conducting preventive maintenance activities to ensure proper working order of laboratory equipment and instrumentation.

MINIMUM REQUIREMENTS

Required Education: High School Diploma or GED.

Required Work Experience: 1-3 years related experience and/or training or equivalent combination of education and experience.

Preferred Work Experience: Previous experience in soils, geotechnical testing, aggregates, ready-mix concrete, or asphalt.

Behavioral Competencies:

- Commitment: Builds the long term success of associates, customers and community.

- Creativity: Fosters an environment where ideas and innovation add value.

- Integrity: Earns the trust and respect of others.

- Leadership: Achieves legendary performance.

Technical Competencies:

- Statistical thinking and problem solving

- Ability to adapt to changing schedule