People and Culture Coordinator

Description

We are committed to building a workplace where everyone feels heard and respected, and extending our culture of care so that every individual can reach their full potential. We want you to have a sense of belonging and feel valued for your contributions and the perspectives you bring.

Summary:

As a member of the P&C Client Services group, the P&C Coordinator supports administrative and operational aspects of P&C and all points of the employee life cycle. The P&C Coordinator provides best-in-class customer service for employees’ P&C related needs, supports existing processes, and approached work with a growth mindset.

This role will be hybrid requiring 3 days in office and 2 days working from home.

Requirements:

+ Acts as onboarding administrator in Jobvite ATS. + Maintains employee records with attention to detail and high maturity regarding confidential information. + Builds and runs regular reports and supports data entry and auditing in multiple systems. + Configure forms and templates within ATS as needed, including email templates, offer letters, and new hire forms. + Updates policies and practices and may identify opportunities for improvements. + Processes craft applications with support from Talent Acquisition Partners + Heavy data entry and auditing in multiple systems. + Maintains employee records with attention to detail and high maturity regarding confidential information. + Supports and backs up multiple processes in client services team, including promotions & transfers, pay changes, and employee account updates. + Builds and runs regular reports for purposes of auditing consistent and accurate employee data across multiple systems. + Becomes SME in all applicable systems and supports all present and future workflows. + Maintains and updates standard operating procedures. + Acts as first line for employee questions for all points of employee life cycle and manages P&C inbox and ServiceNow ticketing system. + Supports escalated employee questions, which require a higher level of subject matter knowledge. + May create and own knowledge articles, employee job aids, and FAQ documents. + Partners effectively with employees of all levels across the company, including client services team, business leaders, and P&C business partners, to streamline P&C business processes and enhance the employee and manager experience. + Maintains employee rewards/prerequisite programs, including gym reimbursement, tuition reimbursement, and green car reimbursement. + Processes request and maintains records. + Updates policies and practices and may identify opportunities for improvements.

Safety:

Qualifications:

+ Bilingual – Spanish is required. + A high degree of accuracy, confidentiality, and timeliness is required for the completion of assigned work + Basic level of competency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) + Must have aptitude and ability to learn new P&C processes and systems + Good communicator (written and verbal) and able to build strong, effective relationships with team members and internal clients + Ability to work independently and within a team while assuming responsibility; ability to prioritize + Basic knowledge of P&C processes across multiple areas (ex. talent acquisition, talent management, total rewards, etc.) + Demonstrates continuous efforts to improve P&C processes with eye to employee experience + Demonstrated intermediate critical thinking, research, and problem-solving skills

Anticipated base salary range: $21.60/hr. - $27.00/hr.

The final agreed upon compensation is based on individual education, qualifications, experience, and work location. This position is bonus eligible.

RES offers benefits that are effective first day of employment. These benefits include the following:

Physical requirements and environment:

The work environment and physical demands characteristics are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Rarely: Climbing, crouching, kneeling, pulling/pushing/lifting between 5-15lbs., and stooping are required.

Occasionally: Carrying 5-15lbs., gripping, handling, pinching, and walking are required.

Frequently: Standing is required.

Constantly: Reading, grasping, hearing, reaching, vision, repetitive motion, and sitting is required.

Rarely exposed to extreme cold, heat, and humidity, and wet climates, in the working environment.

Occasionally exposed to noise and hazards in the work environment.

We maintain a drug-free workplace. Candidates will be required to pass a pre-employment background investigation and drug test as a condition of employment.

RES is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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