Operations Support Associate

Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.

Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.

Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

Position Purpose

Provide quality service and a full range of administrative and operations support activities which require a working knowledge of Company procedures and practices as they relate to assigned responsibilities. Delivery of accurate records, filings, and all information relating to the Plant Assets of Operating Company. Assignments must be completed in a professional manner at all times maintaining confidentiality of all tasks.

Principal Accountabilities

Time %

End Results

70%

Provide exceptional service to local operating company while meeting the needs of both internal and external customers of Unitil.

10%

Identifies and improves upon work practices and processes to maximize efficiencies and effectiveness of the department and other cross boundary functional areas.

10%

Completion of special assignments resulting in enhancement, support, and/or resolution of present or anticipated issues affecting the quality of service delivered by Operations Services.

10%

Responsible for the effectiveness of departmental controls; fosters an appropriate control environment including understanding and appreciation of critical controls, control activities, controls monitoring, risk assessment, information and communication.

Qualifications

Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Last updated: 05/28/2025