Operations Manager

Job Description-WATER OPERATIONS MANGER

Description:

This position is responsible to plan, organize, direct and evaluate all operation and maintenance functions. This position is responsible for both the operations and administrative requirements of the water company. The Operations Manager will ensure proper operation of the Distribution System, as well as the installation, maintenance and repair of all Water System Facilities, utilizing subordinate staff in a coordinated effort prioritizes, assigns, reviews, evaluates and schedules all work. The Operations Manager is responsible for establishing the culture, appearance and reliable function of well-maintained facilities, property, vehicles and equipment; and is the lead customer service person in the field. The position cooperates and assists in planning, constructing and inspecting both self-constructed and contracted system improvements. The Operations Manager must communicate professionally and effectively verbally and in writing.

The Operations Manager is responsible for the administrative functions including: Operations employee safety program implementation and updates; management of staff including schedules, setting and enforcing performance standards and enforcing company personnel policies including performance evaluation and related documentation; Compliance with water sampling schedules; implementation of the company maintenance plans, capital improvement plans and other programs; preparing and submitting required reports to the appropriate State Agencies; preparing company budget and monitoring budget performance. Position will attend and prepare for meetings on a regular basis and as assigned.

Essential Job Functions and Responsibilities:

· Establishes work priorities and sequence, assigns work and manages all operations work performance focusing on efficiency, work quality, cost, schedule and related customer service.

· Fully implements all company maintenance plans and programs including Infrastructure, vehicles, equipment, buildings and property and reports to upper management as required.

· Timely and accurate completion of all required state, local and company reports, including operation and maintenance reports.

· Timely compliance with all regulatory agency mandates, permit requirements, sampling schedules and state mandated actions and programs.

· Implementation and update of the company safety program.

· Coordinate and communicate operations activities with the Office Manager on the appropriate schedule.

· Manage field personnel including hiring, training and coaching, assisting in job description and personnel updates, monitor and conduct written performance evaluations, develop performance improvement plans, document performance concerns and recommend/provide documentation supporting disciplinary action, develop training and development plans.

· Contract with qualified system/facility maintenance contractors and manage quality, schedule and cost of work performed.

· Develop Capital Equipment Replacement and Capital Improvement Project priority lists, schedules and supporting information.

· Submittals on a timely basis of accounts payable items, with appropriate documentation utilizing known information in coding in proper account.

· Attendance at Board or other meetings as requested.

· Effectively communicates company strengths, weaknesses, opportunities and threats in a timely manner.

· Ensure adequate water supply and delivery of water meeting all quality standards.

· Ensures scheduled maintenance and calibrations all equipment is completed on the appropriate schedule.

· Ensures all system emergencies are addressed in a timely manner and causes are determined and remedial plans developed.

· Leads and performs customer service replated duties including but not limited to: Meter installation, turning services on or off, lock-offs and unlocks, quality complaints.

· Performs emergency repairs after normal working hours.

Must Possess:

Experience: A minimum period of (60) months of increasingly responsible water distribution system operations and maintenance experience, including (24) months of lead or supervisory responsibility. Must have a working knowledge of the use and application of office business software including Microsoft Word and Excel.

Education: High School or General Education Diploma (GED) and ability to complete college level coursework in water treatment and distribution.

License: Valid Arizona Driver’s License appropriate to job and satisfactory driving record.

Certifications:

· Water Distribution Operator Grade 3 with the ability to obtain a Grade 4 within one year of appointment.

Physical Condition: Must be in good physical condition and capable of handling the laborious tasks normally associated with heavy construction. Must successfully complete and pass a drug test.

Job Type: Full-time

Pay: $53,046.38 - $63,883.81 per year

Benefits:

Work Location: In person