Operations Manager - F.H. Furr (Glen Burnie, MD)
Are you a driven operations professional with a passion for team leadership and process optimization?
F.H. Furr Plumbing, Heating, Air Conditioning, and Electrical
, a trusted name in HVAC, plumbing, and electrical services, is seeking a skilled Operations Manager to lead our Glen Burnie location. This is a dynamic opportunity for someone who thrives in a fast-paced environment and is committed to delivering outstanding customer service through operational excellence.
Why Join F.H. Furr?
F.H. Furr has built a reputation for dependable service and quality workmanship across the region. We offer a supportive, people-first culture that empowers leaders to succeed while fostering growth and innovation across our teams.
What You’ll Be Doing
•Operational Leadership Oversee daily service operations, ensuring efficiency, safety, and high service standards
•Team Development Hire, mentor, and lead technicians and support staff to meet performance goals
•Performance Optimization Track key metrics and implement improvements to boost productivity and customer satisfaction
•Customer Experience Drive a service mindset focused on responsiveness, reliability, and long-term customer relationships
•Process Improvement Streamline systems and workflows to support growth and scalability
•Financial Contribution Support budget management and profitability through efficient resource allocation
What We’re Looking For
•Experience 3-5+ years in an operations or service leadership role, ideally in residential or commercial trades
•Leadership Strong people management and coaching skills to lead high-performing teams
•Strategic Thinking Analytical mindset with a focus on continuous improvement and results
•Customer Focus Committed to delivering five-star experiences across all customer touchpoints
•Technology Proficiency Comfortable working with scheduling platforms, service software, and reporting tools
What We Offer
•Competitive Compensation Base salary with performance-based incentives ($130k base/bonus)
•Full Benefits Health, dental, vision, 401(k), and more
•Advancement Opportunities Career growth within a respected regional brand
•Positive Culture A collaborative, respectful environment with strong leadership support
F.H. Furr may conduct a preemployment background check and drug test in accordance with applicable laws.
USD $100,000.00/Yr.
USD $100,000.00/Yr.