Operations Coordinator, Lead

Job Title:

Operations Coordinator, Lead

Work Place Flexibility:

Onsite

Legal Entity:

Entergy Services, Inc.-ESI (OLD)

Job Summary/Purpose

The primary function of this operator position will be to facilitate and coordinate switching activities with business partners for the Transmission Control Center. The Operator will play a key role in ensuring that switching orders are correctly aligned with construction sequencing for capital projects. Operator will also work closely with the grid execution partners to ensure that switching is correctly drafted and coordinated for more complicated grid projects.

Safely and effectively manage the operations of Entergy's bulk electric system from within the Transmission Control Center. Effectively interact over the phone with MISO, field crews, substation personnel, contractors, neighboring power entities and other system operations personnel while carefully monitoring system conditions to anticipate and mitigate potentially dangerous and costly system issues which might impact reliability of the bulk electric system. System operators continually train to hone their system knowledge and utilize simulation to practice new situations which broaden their expertise. Effectively respond and restore the bulk electric system to safe operating conditions before, during and after major system disturbances. Relies on extensive experience and judgment to plan and accomplish goals.

Job Duties/Responsibilities

- Coordinate the cut-in of new construction within the Transmission Control Center (TCC) coverage area by participating in and facilitating required communications to clarify job scope, schedule/sequencing, and other needs of capital project and Grid partners.

- Demonstrate high-level understanding of general operating instructions, Entergy T&D Safety Manual, and Switching Tagging & Clearance Procedures. This individual will serve as the SME for all switching and tagging related work for the TCC.

- Effectively write, review and coordinate complex switching orders.

- This individual will sit on the TCC lead team and will assist leadership to ensure correct staffing is available to execute switching based on workload demands of the center.

- Act as the TCC liaison for implementation of new procedures, software, and other strategic projects as needed.

- Utilize appropriate analytical and technical skills to understand, communicate and resolve issues in response to a dynamic and changing work environment.

- Ability to manage multiple priorities-effective prioritization of competing issues, recognizing relevant constraints and opportunities.

- Demonstrate effective interpersonal and communication skills necessary to develop relationships, which will promote an atmosphere of mutual trust and respect.

- Establish and maintain effective working relationships with peers and Transmission Control Center customers.

- Develop and maintain effective working relationships with internal and external stakeholders and key strategic partners.

- Effective communication to interact with personnel at all levels of organization.

- People management skills, including the ability to effectively coach others and hold others appropriately accountable.

- Exhibit and continually display effective utilization and internalization of Entergy Employee Practices and behaviors related to respect, open & trusting interactions, diversity & inclusion, accountability, safety, flexibility, leadership and communications.

- Identify and contribute to the resolution of complex technical, operational and organizational issues

- Schedule, coordinate, and direct personnel in the performance of routine and emergency switching for transmission line and substation equipment outages; This includes planning and issuing switching orders as required for scheduled outages and taking mitigating actions following unscheduled outages.

- Direct Entergy's switching tagging and clearance processes in a way that will reinforce Entergy's commitment to safety

- Operate the Entergy Control Area in compliance with all applicable FERC, NERC, and SERC Operating Policies to ensure the security and reliability of Entergy's Bulk Power System and avoid potential regulatory violations

- Monitor Transmission System parameters (i.e. voltage, line flows, equipment loading, alarm conditions, etc.) in real-time and initiate appropriate corrective actions as needed

- Communicate transmission system status to internal and external customers as permitted by FERC guidelines to ensure that Entergy executives and key stakeholders are aware of Bulk Power System conditions, restoration efforts and risks.

- Maintain transmission grid awareness by analyzing and appropriately responding to transmission and substation equipment SCADA alarms.

- Perform actions and assume responsibility as required for areas containing Cyber Security Assets.

Minimum Experience

MINIMUM REQUIREMENTS 7+ years' experience

Minimum Knowledge, Skills, And Abilities

- Must currently hold a NERC System Operator certification

- Ability to make and carry out clearly thought out operating decisions during both normal and emergency conditions

- Strong technical and operational skills and be able to recognize "off normal" conditions per industry standards

- Ability to perform core duties of the job

- Possess a strong computer proficiency

- Ability to work a rolling shift or weekends if necessary

Preference for the Following

- Extensive experience writing, reviewing and executing switching orders on the Entergy transmission system

- Strong working knowledge of substation configurations, relay settings and potential impacts due to changes in configuration

- Four-Year Degree in a technical area, preferably Electrical Engineering or equivalent work experience to consist of the following:

- Four years of Control Room Operator experience, Transmission/Distribution utility experience, or experience in a transferable technical field

- Relevant military experience

- Experience operating in an ISO, RTO or similar type market structure

- Relay, substation, and/or control center experience

- Electric Transmission or Distribution switching experience

- Operational and technical knowledge of substation equipment & interpreting one-line diagrams

- Demonstrated understanding of power flow and power flow principles

- Openness and willingness to explore alternative approaches-willingness to drive change when needed

Certificates, Licenses

NERC System Operator certification

Primary Location:

Arkansas - Little Rock Arkansas : Little Rock

Job Function

: All Other Jobs

FLSA Status

: Professional

Relocation Option:

No Relocation Offered

Union description/code

: NON BARGAINING UNIT

Number of Openings

: 1

Req ID:

122019

Travel Percentage

: Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement:

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click

here

and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.