Office Coordinator - Residential Construction

Job description

Role of the Office Coordinator

The Office Coordinator is an essential and vital player on the home building team. The

OC is one of the main resources for Sales Managers, Project Managers, and the

customer. The role of the OC is one of the most diverse in the company. In some offices

the OC is primarily responsible for production assistance in an administrative role. In

others, the OC has a dual role in assisting the sales staff in many of their clerical,

advertising and mailing responsibilities. The OC makes sure bills are processed and

paid on time. The OC is a vital communication link between the office and the field

operations.

Responsibilities

General Duties:

● Primarily responsible for the day-to-day clerical and administrative operations of

a local office.

● Manages all bill processing

● Manages setting up new contractors (insurance, quote sheets, W-9’s, etc.)

● Tracks warranty calls and appointments

● Tracks progress draws with lenders and customers

● Manages calls coming into the office for sales and production.

● Manages the phone system and trains all personnel in its use.

● Serves as a liaison with settlements, AR, AP, estimating, sales, trade partners,

suppliers, warranty and customers.

● Organizes paperwork and other office procedures and maintains files.

● Orders and stocks office supplies as necessary with approval.

● Keeps inventory of office & construction equipment maintenance and repair.

● Trains new employees in office procedures as required.

● Trains new employees in insurance, vacations, expenses and other personnel

issues.

● Assists in assembling and tracking job start packages prior to construction.

● Makes calls and schedules for Project Managers, as needed.

● Assists sales staff and Production in maintaining the office and model areas.

● Coordinates all workers’ compensation accident reports and forwards them to

claim.

● Maintains first aid kits, OSHA, MSDS and safety program information.

● Attends weekly Staff Meetings and scheduled District Meetings.

● Maintains all Production Manuals, Production Memos, Training Programs, etc.,

and updates them as updates are received from the Corporate Office

Job Type: Full-time

Expected hours: 40 per week

Benefits:

Schedule:

•

8 hour shift

Ability to Commute:

Ability to Relocate:

Work Location: In person