Office Coordinator

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, December 15, 2025

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Number of Open Positions: One (1)

Hourly Pay: $31.79

- DUTIES:

Duties

Under general supervision, with a wide latitude for independent judgment and initiative in general, maintains various record systems; performs a variety of duties concerned with the closing out of work orders to meet the Plant Accounting Division schedule and a variety of clerical services; assists with projects or assignments associated with engineering, construction, standards, operation and maintenance of the Transmission and Distribution systems; acts as a representative of the district in the absence of supervision; and in addition; performs such duties as:

- Demonstrating the following required skills within 2 years of entering this job classification:

- Acquiring knowledge of work codes, accounts and knowing how and when to use this knowledge in the processing of work orders.

- Acquiring a working knowledge of Plant Accounting needs and a detailed knowledge of all units of property.

- Acquiring basic map reading skills and knowing construction symbology and terminology.

- Acquiring knowledge of all forms used in engineering, construction, standards, operations and maintenance projects in Energy Delivery.

- Acquiring knowledge of the transmission and distribution infrastructure.

- Having knowledge of Energy Delivery’s policies and procedures.

- Acquiring a working knowledge of the PC and mainframe applications; and the ability to learn and apply any existing or new software applications. Receiving and acting upon departmental and inter-company calls and inquiries from customers, contractors, developers, electricians, installers and other non-company personnel requiring attention and seeking solutions to generate maximum customer satisfaction.

- Assembling and processing drawings, sketches, R/W releases, Construction Work Notices, permits, inspections, work orders, list of material and other papers for transmittal within the department and other departments.

- Assisting in obtaining, distributing and tracking right-of-ways, permits and proposals with other departments, utilities, governmental agencies and customers.

- Reserving, issuing and assigning proper capital, jobbing and specific work orders for betterment, improvements, abandonment and reimbursement.

- Analyzing, balancing, reconciling and processing work orders dealing with transmission and distribution plant.

- Reviewing, analyzing and processing the paperwork supplied by field personnel associated with completed transmission and distribution system installations. Performing data entry and final job completion processing through Company computer systems.

- Preparing maps for updating of construction drawings and completed W.O.’s through the use of a computer work station for exception reporting.

- Coordinating, maintaining and updating various paving related programs, data base tables, and generating various reports. Preparing and generating final paving restoration documents for the contractors; posting work orders and other data to corporate data bases.

- Maintaining the master tax district record, and controlling the recording of transfers related to the annexations, school or fire district changes.

- Obtaining authorized approvals, checking invoices and price sheets in connection with agreements and contracts of various kinds, maintaining accurate records for processing and payment of outside agencies invoices.

- Contacting representative(s) of other companies and public authorities as well as other departments, divisions and sections within the Company to assist in coordinating the scheduling of construction and maintenance work.

- Maintaining a working knowledge of Company policies and procedures as they relate to internal and external customers’ projects and inquiries.

- Resolving simple differences that arise between the Company and customers or their agents.

- Supplying record information to Company personnel, other utilities and outside agencies by telephone, radio, mail or computerized mechanisms.

- Compiling, typing and reporting various system related data associated with the day to day operations.

- Ordering material, scheduling the delivery of supplies and equipment as directed by field and office personnel.

- Analyzing error messages, determining the cause and taking necessary steps to correct for various systems.

- Processing and entering data into the payroll system.

- Operating computer equipment, to be able to enter, revise and extract data to update company records.

- Operating and performing simple service on office machines.

- Assisting with and/or presenting training for appropriate Company clerical personnel.

- Attending and successfully completing any training required for the job.

- Performing similar or less skilled work as assigned.

- QUALIFICATIONS:

Must meet the Company's requirements as to GENERAL QUALIFICATIONS; and, in addition:

- Must have had at least three (3) years experience in the following: Assistant Electric Operations Clerk, Gas Document Administrator 1, Senior Stenographer, Assistant Plant Records Clerk or Order Processing Representative, or the equivalent.

- Must have keyboarding skills; which includes the ability to operate a typewriter, word processor or PC.

- Must have a basic knowledge of simple office machinery, including 10 key calculators, copiers, faxes, etc.

- Must respect the confidential nature of the information encountered in this work.

- Must be adaptable; which includes being able to plan, schedule, meet deadlines and manage multiple priorities in varying environments, tasks and responsibilities or with different people.

- Must be able to communicate clearly and concisely; expressing ideas effectively in individual and group situations. Adjusting language and terminology to the characteristics and needs of the audience.

- Must possess skills in basic conflict resolution, which includes being able to solve routine problems or knowing who to call.

- Must have Customer Service skills, which include being able to indicate through actions and decisions a sense of importance of understanding and serving the customer (internal and external); anticipating customer needs; taking action to overcome obstacles and seeking solutions to satisfy customers; in order to assist and advise on customer requests and relate information to others.

- Must possess practical learning skills which would include assimilating and applying in a timely manner, new job related information that may vary in complexity.

- Must pass an examination as specified by the department for entrance into this job classification.

- Must have decision making skills which include being able to make decisions independently.

- Must possess the initiative to acquire new skills that would be required to solve customers’ inquiries.

Working Conditions

- Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to the designated Duke Energy facility.

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

UWUA, IUU Local 600

Visa Sponsored Position

No

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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