Office Assistant

Job purpose

Responsible for answering and directing incoming calls in a courteous and professional manner. Greet, check in, and direct visitors and customers upon arrival. Process incoming and outgoing mail; prepares mail for distribution. Operates bindery and reproduction equipment in the printing and reproduction of documents, manuals, brochures, etc.

Duties and responsibilities

- Operate various printing, binding, folding, and cutting equipment to fulfill copy center orders

- Readjusts programming and machines in accordance with each job

- Performs routine maintenance, adjustments, and minor repairs on equipment

- Loads machines with paper and toner

- Operates multi-line company switchboard

- Answers and directs all incoming calls

- Welcomes and greets all visitors, customers and vendors

- Maintains visitor control by verifying appointments, and contacting appropriate party

- Maintain company directory list

- Replenish office supplies and manage inventory

- Process incoming and outgoing mail; prepares mail for distribution

- Work with warehouse and other departments to manage inter-office/freight mail

- Prepare and package jobs by stacking, boxing, or wrapping for delivery to customer

- Maintain supplies in the break room, such as coffee supplies, eating utensils, cups, napkins, soap, etc.

- Manage and refill postage machine

- Pick up/drop off mail at post office

- Assist with other general administrative duties

- Perform other duties as assigned

Qualifications

- High School Diploma or equivalent

- Must maintain a valid driver’s license, and clean driving record

- At least 5 years of experience as a Receptionist or Front Desk Assistant

- At least 2 years of experience using large copy equipment

- At least 2 years of experience in a mail room environment

Knowledge, Skills, and Abilities

- Excellent interpersonal and customer service skills

- Ability to multi-task and highly flexible with changing circumstances

- Excellent verbal and written communication

- Must maintain a professional appearance and a positive attitude

- Must be punctual, with solid time-management skills

- Knowledge of scanning, imaging, duplicating machine equipment

- Strong attention to detail

- Ability to work independently and take initiative

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate based on sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, infomació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.