Office Adminstrator

Key Responsibilities

General Manager & Operational Support

- Strategic Reporting: Prepare and verify critical month-end reports for the GM, including landfill accruals, commodity tracking, and recycling scrap reconciliation.

- Audit & Compliance Lead: Support the GM in meeting all division and Home Office audit requirements; maintain municipal quarterly billing spreadsheets and PI (Public Inventory) tracking.

- Site Coordination: Act as the GM’s point of contact for facility logistics, including internal office moves, large-scale purchasing requests, and organizing onsite meetings.

- Public Relations: Manage and schedule customer service and community events on behalf of the GM and the branch.

Onsite Branch Coordination

- Department Liaison: Provide daily operational guidance to Customer Service Representatives; assist the GM with performance management, hiring workflows, and staff development.

- Onsite Training: Facilitate hands-on orientation and training for new staff regarding branch procedures, safety standards, and proprietary computer systems.

- Personnel & Payroll: Support the branch by processing payroll for all personnel; manage HRIS/ADP data updates to ensure employee status and records are consistently accurate.

Revenue & Document Integrity

- Billing Oversight: Manage manual municipal and commercial billing; ensure all roll-off work orders and residential accounts are entered into the ERP system with 100% accuracy.

- Scale House & Waste Flow: Coordinate special waste documentation and oversee onsite scale house operations to ensure regulatory compliance.

- Inventory Management: Proactively manage the inventory for all office supplies and equipment to ensure zero disruption to branch operations.

Knowledge, Skills, and Competencies

- Experience: 2–4 years of high-level administrative experience, preferably in an industrial or logistics setting (Waste Management, Construction, etc.).

- GM Support: Proven ability to handle sensitive data, prepare operational reports, and act as a reliable liaison for senior leadership.

- Education: High school diploma required; BS/BA in Business or a relevant field is an asset.

- Technical Savvy: Advanced MS Office proficiency; AS400 or Tower experience is highly preferred.

- Reliability: Must be able to work 100% onsite to provide immediate support to the GM, the branch team, and visiting customers.

Physical/Mental Demands & Working Conditions

- Onsite Presence: Non-remote position; required to be onsite at the branch to support physical site operations and the General Manager.

- Industrial Environment: 95% indoor office within an active industrial facility; moderate noise level.

- Physical Tasks: Ability to sit or stand for 5+ hours; ability to regularly move between office and site facilities; ability to lift/move up to 20 pounds.

- Communication: Exceptional interpersonal skills; ability to communicate effectively with everyone from drivers and scale operators to municipal partners and corporate executives.

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com