Network Operations Center Infrastructure Engineer Senior- Principal

Job Posting End Date

01-20-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The position involves supporting enterprise network transport operations, focusing on the installation, configuration, and performance analysis of transport network technologies. The role includes maintaining various transport networks such as Fiber Optic Cable, DWDM, and microwave systems, while also participating in a rotating on-call schedule for 24x7 support.

Job Description

What You'll Do:

- Installation and Configuration: Set up and configure transport network technologies, ensuring optimal performance and reliability.

- Network Operation and Maintenance: Manage and maintain various transport networks, including Fiber Optic Cable, DWDM, Ciena, Nokia, Ribbon, Icons, Microwave (Aviat), and P25 radio systems, ensuring they operate efficiently.

- Issue Resolution: Analyze and troubleshoot complex network issues and projects, implementing effective solutions to restore service and improve functionality.

- On-Call Support: Participate in a rotating on-call schedule to provide ongoing support and ensure continuous network operations.

- Cross-Functional Collaboration: Work closely with cross-functional teams to integrate transport network solutions seamlessly, enhancing overall system performance.

- Documentation Development: Create and maintain comprehensive documentation for network configurations and operational procedures, facilitating knowledge sharing and consistency.

- Performance Monitoring: Regularly monitor network performance metrics, identifying areas for improvement and implementing enhancements to optimize network efficiency.

- Network Upgrades and Expansions: Assist in planning and executing upgrades and expansions of the network infrastructure to accommodate growth and evolving technology needs.

What We're Looking For:

Infrastructure Engineer Senior (SG7):

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 5 years of relevant work experience is required

An equivalent combination of education and related experience may be considered.

Infrastructure Engineer (SG8):

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Experience: 7 years of relevant work experience is required.

An equivalent combination of education and related experience may be considered.

Nice-to-have:

- ITIL Experience: Familiarity with ServiceNow or similar ITIL platforms is advantageous.

- Transport Network Expertise: Experience with transport networks, including Fiber Optic (ADSS and OPGW), DWDM, Ciena, Nokia, Ribbon, ICON, and Microwave (Aviat), as well as network monitoring and management tools like MCP & Provision.

- Communication and Analytical Skills: Strong communication, analytical, and problem-solving abilities.

- Independence: Capable of working independently with minimal direct supervision.

- Licenses/Certifications: Possession of CCNA or equivalent certification from a transport network vendor.

What you’ll get:

Infrastructure Engineer (SG7): $85,081 - $106,354

Infrastructure Engineer (SG8): $96,110 - $124,941

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

#AEPCareers

#LI-ONSITE

Compensation Data

Compensation Grade:

SP20-007

Compensation Range:

$87,633.00 - $128,688.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.