Overview
Under the general direction of the Director O&R, the Manager is responsible for leading and supervising the Administrative Services Department which comprises functions of, requisitions and contract administration for Facilities, Reproduction, Mail Services, Records Management. Works closely with Facilities operating and engineering staff in the planning, development and execution of capital and / or O&M projects, including budgeting, project documentation, requisition processing, cost monitoring and leading monthly project meetings to discuss schedules and costs. The Manager also motivates and mentors team members, acting as a safety leader, and a champion to support diversity, equity and inclusion efforts, which includes creating and maintain an engaging and inclusive workplace and team.The Manager provides guidance on the administrative functions of the Facilities and Administrative Services organization including capital and operating budget, technical and operational processes, and vendor management. Manages the operating and capital budget process for other departments within the OR Facilities & Services group.Responsibilities
Core Responsibilities* Ensure implementation of company safety, health, and environmental programs for employees; ensure safe work practices and environmental protection in accordance with company policy and governmental regulations.
•Commit to the Way We Work Principles and adhere to the company's Standards of Business Conduct and other procedures, including EH&S, EEO, discipline, and security.
•Perform all aspects of employee supervision, including monitoring productivity, ensuring training compliance, maintaining accurate attendance and overtime records, providing feedback and coaching, and taking disciplinary action when necessary.
•Motivate and mentor team members, supporting diversity, equity, and inclusion efforts to create and maintain an inclusive workplace and team.
•Enhance the customer experience both within the company and externally, fostering a proactive, customer-centric culture to build trust and confidence among customers and improve value for all stakeholders.
•Provide cost-benefit analyses, maintain project estimates and budgets, control project completion within budget criteria, and provide various O&M and capital cost reports. Hold monthly project review meetings and issue updated project information to Financial Planning.
•Attend departmental meetings and participate in the annual O&M and capital budgeting process.
•Plan, develop, and analyze Facilities and Administrative Services operating and capital budgets; recommend cost-saving strategies, track spending on capital projects, and provide cost reports with required analysis on risks and opportunities.
•Manage vendor and contractor product, service, and construction contracts; prepare specifications, create bid forms and purchase orders via requisition process in Oracle, audit invoices for proper accounting, monitor vendor performance, and close out projects timely. Maintain contracts and work with Supply Chain for renewals or extensions if required.
•Plans, organize and direct activities of all personnel responsible for mailroom, reproduction, copy, records management and microfilm services.
Qualifications
Required Education/Experience* High School Diploma/GED Business, Engineering, Finance, Auditing, Construction or and other related fields and minimum of seven years of experience Facilities related field, Finance or billing/contract administration or
•Associate's Degree Business, Engineering, Finance, Auditing, Construction or and other related fields and minimum of five years of experience Facilities related field, Finance or billing/contract administration or
•Bachelor's Degree Business, Engineering, Finance, Auditing, Construction or and other related fields and three plus years relevant work experience Facilities related field, Finance or billing/contract administration or
•Master's Degree Business, Engineering, Finance, Auditing, Construction or and other related fields and minimum of three years of experience Facilities related field, Finance or billing/contract administration
Relevant Work Experience* Must have experience in Maximo for processing work requests and Oracle business computer system for processing requisitions and billing, required.
•Must have prior supervisory experience, required.
•Must have strong leadership, analytical, technical and interpersonal skills, required.
•Must have strong proficiency in computer applications such as Oracle, MS Office (Word, Excel, PowerPoint, Outlook, Access, Projects), as well as other company software systems, required.
•Ability to effectively and positively interact with all levels of management, customers, vendors, regulatory agencies, etc. is essential in this dynamic position, required.
•Must be detail-oriented and flexible with the ability to handle multiple tasks and assignments and deadlines, required.
•Must have the ability to gather information to create cost reports for operating and capital programs, required.
•Project management, operational experience, forecasting and operating and capital program experience, preferred.
•Knowledge of Company accounting and budgeting procedures; experience in auditing and controlling expenditures, preferred.
•Knowledge of Company policies and procedures and maintain any Facilities Operating procedures, preferred.
Skills and Abilities* Ability to analyze and interpret financial data and
•Project Demonstrated project management skills and
•Strong verbal communication and listening skills and
•Strong written and verbal communication skills and
•Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications* Driver's License Required
•Certified Project Management (CPM) Preferred
•Project Management Professional (PMP) Preferred
Physical Demands* Ability to respond to system emergencies
•Able to work in all weather conditions, i.e. excessive heat and/or cold
•Perform extended driving through heavy traffic and severe off-road conditions
Additional Physical Demands* Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
•Must be able and willing to travel as needed to vendor locations as well as routinely across the service territory
•Must be available to perform off-hour emergency functions, some of which may require working extended or non- traditional hours, including weekends and holidays