Manager, Data Analytics & Reporting

POWER UP A CAREER WITH US

Our people are our greatest investments.

Be the light to help us keep our customers connected. If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do.

Power up a career with us. Our people are our greatest investments.

Be the light to help us keep our customers connected. If you are interested in a career and not just a position, Tampa Electric is the place to be! Tampa Electric offers competitive pay, a comprehensive benefits package and opportunities for growth and development in a friendly and professional work environment. We embrace diversity and the inclusion of all. We believe our differences, unique perspectives and talents are our strengths and integral to the success of our company.

We’re honored to serve approximately 780,000 customers across West Central Florida and safely provide them with clean, affordable and reliable electricity. We’ve been doing it for more than 100 years, and there’s so much more ahead.

Join our team of energy experts as we build on that legacy through innovation, continued solar investments, cost-effective and sustainable energy solutions all while keeping top-notch customer service at the center of all we do.

Tampa Electric is a subsidiary of Emera Inc., a family of energy companies which also includes TECO Peoples Gas and New Mexico Gas Company. Emera provides energy to residential and commercial customers in the United States, Canada, and the Caribbean, with career opportunities available in all of these locations.

TITLE: Mgr Data Analytics and Reporting

REPORTS TO: Director, OT Data Analytics and Strategy

POSITION CONCEPT

The Mgr Data Analytics and Reporting leads a team providing enterprise data, analytics, and reporting solutions. Establishes and refines data strategies in collaboration with architects and product owners and promotes strategies to business partners. Oversees the team delivering advanced analytics solutions using both on-premises and cloud platforms, enhances digitization and business transformation. Provides leadership for data driven analytics and deploys toolsets across traditional and agile development activities.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Establish and lead the direction of the data, analytics, and reporting strategy involving collaboration with architects, product owners and support team members to bring big data projects from discovery phases into production. Manages all aspects of delivery (designing, building, pricing, and enhancing the service), and cost recovery. (30%)

2. Manages resources and budget levels to meet strategic objectives and operational needs. Recommends and/or approves employment decisions (e.g., hiring, promotion, appropriate pay, rewards/recognition, succession planning, and termination). Manages employee performance and provides performance feedback to matrixed report’s performance coach. Establishes performance expectations and goals aligned with Company objectives, policies, and procedures. Manages, trains, and develops staff by providing timely feedback, coaching and support. (20%)

3. Consolidates and assesses performance metrics reports across service providers and develops recommendations for cross service providers’ improvements. (20%)

4. Develops and maintains contractual agreements and performance management best practices and mechanisms (for example – SOWs, SLAs, etc.). (10%)

5. Partners with the business and other operational towers within OT and IT (Infrastructure, Security, Service Integration, etc.) and with management from other organizations (Cyber Security, IT Risk and Compliance, etc.). Collaborates with the enterprise architecture team to ensure that the data management principles and governance are aligned to the strategy. (10%)

6. Demonstrates Company values through decisions and actions. Promotes the Company’s safety culture to ensure a safe work environment. Performs other duties and responsibilities as assigned. (10%)

SUPERVISION

Direct: Data Engineers, Data Architects

QUALIFICATIONS

Education/Training:

Required: Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or related field

Preferred: Advanced degree in Business Administration or related field

Related Experience:

Required: 8 years of direct work experience performing the Duties & Responsibilities of this position.

Preferred: SAP Experience including full end to end project lifecycle in Gas or Electric utility implementations. Experience in providing support for SAP ERP Solutions (ECC: FI/CO, MM, HR/PY, WAM) or IS-U Customer Care & Billing Solutions experience highly desirable. Experience and general knowledge of the Azure platform.

Supervisory Experience:

Required: 3 years of experience supervising, managing, and/or leading a technical staff.

Knowledge/Skills/Abilities:

Required:

#LI-SAC

TECO offers a competitive Benefits package!!

Competitive Salary 401k Savings plan w/ company matching Pension plan Paid time off Paid Holiday time Medical, Prescription Drug, & Dental Coverage Tuition Assistance Program Employee Assistance Program Wellness Programs On-site Fitness Centers Bonus Plan and more!