Major Account Manager - Commercial Accounts

Company Overview:

SFC is a leader in lawncare and pest control services, providing top-tier solutions to commercial clients across various industries. We are committed to delivering exceptional service, innovative treatments, and customer-focused solutions that drive business success.

Position Overview:

We are seeking a highly motivated and experienced Major Account Manager to oversee and grow our commercial accounts in markets without a dedicated Commercial Account Executive. This role is responsible for maintaining strong relationships with existing clients, identifying opportunities for growth, and ensuring customer satisfaction through tailored service solutions.

Key Responsibilities:

• Manage and nurture relationships with key commercial accounts, ensuring high levels of customer satisfaction and retention.

• Identify and develop opportunities for account expansion by upselling and cross-selling services. • Serve as the primary point of contact for major commercial clients, addressing their needs and providing customized solutions.

• Collaborate with internal teams, including operations and service teams, to ensure seamless execution of service agreements.

• Conduct regular business reviews with clients to assess their evolving needs and align services accordingly.

• Develop and implement strategic account plans to drive revenue growth and achieve sales targets.

• Work closely with marketing and sales teams to identify new business opportunities in assigned markets.

• Analyze market trends and competitor activity to adjust strategies as needed.

• Maintain accurate records of sales activities, client interactions, and account performance in CRM software.

Qualifications:

• Bachelor’s degree in Business, Sales, Marketing, or a related field preferred.

• 5+ years of experience in account management, sales, or business development, preferably in the lawncare, pest control, or service industry.

• Proven track record of managing and growing commercial accounts.

• Strong relationship-building and communication skills.

• Ability to work independently and manage multiple accounts effectively.

• Excellent problem-solving and negotiation skills.

• Proficiency in CRM software and Microsoft Office Suite.

• Willingness to travel as needed.

Compensation & Benefits:

• Competitive base salary plus commission.

• Comprehensive benefits package, including health, dental, and vision insurance.

• 401(k) with company match.

• Paid time off and holidays.

• Professional development opportunities.

Join our team and be a part of a growing organization dedicated to providing exceptional lawncare and pest control services to commercial clients. Apply today!