Learning and Development Lead / Specialist - Hybrid Schedule

We are seeking a strategic and innovative Learning & Development Lead/Specialist to design, develop, and deliver comprehensive learning programs that drive organizational performance and employee growth. This role requires a blend of traditional L&D expertise with modern capabilities in data analytics, AI technologies, and digital learning platforms to create impactful, personalized learning experiences aligned with business objectives.

- Conduct learning needs assessments and gap analyses to identify organizational skill and knowledge deficiencies

- Partner with business leaders and subject matter experts to align learning solutions with strategic objectives and operational priorities

Program Design & Development

- Design, create, and curate comprehensive learning programs including instructor-led, e-learning, blended formats, workshops, and on-the-job training

- Support talent development initiatives such as leadership development, onboarding, and career pathing

- Build and maintain productive relationships with internal clients and stakeholders to understand evolving development needs

Learning Delivery & Facilitation

- Coordinate and deliver engaging training sessions, workshops, and webinars using multiple modalities to diverse employee audiences

- Provide coaching and support to managers and employees on identifying and utilizing learning opportunities

- Manage relationships and coordinate delivery with external training vendors and consultants

Learning Measurement & Evaluation

- Assess and evaluate the effectiveness of learning programs through surveys, assessments, and performance metrics

- Track and report on learning participation, completion rates, and outcomes to stakeholders for transparency and decision-making

- Utilize data analytics from learning programs to identify ROI and drive continuous improvement initiatives

- Integrate learning data with enterprise systems to demonstrate impact and inform decisions

Technology Capabilities

- Stay current with industry learning trends, technologies, and best practices to drive innovation in learning design and delivery

- Administer and optimize learning management systems (LMS) and digital learning tools to enhance user adoption and accessibility

- Maintain and update learning content and resources within the LMS to ensure accuracy and accessibility

- Leverage AI-native learning platforms to dynamically generate content, build skills taxonomies, and enable real-time knowledge development

- Utilize generative AI tools for content creation, personalized learning experiences, and automated support

Position Requirements

Formal Education & Certification

- Bachelor’s degree required; degrees in education, instructional design, human resources, or related fields are helpful but not required.

Knowledge & Experience

- Three (3) + years of experience in a learning and development role or related field

- Strong foundation in learning sciences, adult learning theory, and instructional design principles

- Demonstrated ability to analyze data and measure learning effectiveness

- Proficiency in Microsoft Word, Excel, SharePoint, PowerPoint and Outlook

- Knowledge of E-learning software (Articulate) preferred

- Proficiency in data analysis tools and statistical software preferred

- Experience with learning management systems preferred

Qualifications & Characteristics

- Excellent communication, collaboration, and stakeholder management skills

- Strong project management skills and planning skills with the ability to manage multiple priorities in a fast-paced environment

- Ability to balance big-picture thinking with day-to-day details and deliverables with a strong emphasis on quality

Work Environment

- 40-hour work week – hybrid schedule once trained (3 days in the office, 2 days remote)

- Ability to travel up to 25% of the time

- Sitting for extended periods of time

- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components

- Lifting and transporting moderately heavy objects, such as computers and peripherals

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.