IT Systems Technician

Position Overview:

Serve as the first point of contact for the Department of Finance’s IT support. Provide Tier 1 troubleshooting and support via phone, document issues in ServiceNow, escalate unresolved tickets, and assist with limited systems administration tasks.

Key Responsibilities:

Required Skills & Experience:

Preferred Skills:

Education:

Job Type: Contract

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

Compensation Package:

•

1099 contract

Schedule:

•

8 hour shift

Work Location: In person