IT Specialist Enterprise Helpdesk

Build Your Career. Build America's Future.

Vulcan Materials Company is the nation’s largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it’s more than starting an exciting career – you get to make a difference for millions of people every day across the country.

When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.

We are looking to hire a new team member for our Enterprise IT Helpdesk, located at our corporate office in Birmingham, AL (Liberty Park area)

About the Job:

Maintains positive working relationships with end users, support personnel and management. Primary responsibility is for problem resolution, installations, migrations and performance of IT Infrastructure technology in the business environments. This position is responsible for recording of support calls into the centralized helpdesk ticket tracking system as well as support call resolution. This responsibility also includes the application of technical and system knowledge to provide installation and support of IT technology for the business. This responsibility will include the project management of problem resolution for technical issues and installations. The resources that this position may work with and coordinate for these efforts include networking and system integration resources as well as support resources and management. The technology involved in projects and problem solving may include Wireless, Web Conferencing, Terminals, PC’s, Networking, Servers, Printers, Time Systems, Power Supplies, Cellular devices and other IT technology as needed to support the business. Problem solving of issues by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Complies with all standard practices, procedures and policies governing principal duties and responsibilities.

What You’ll Do:

Problem Resolution

Technology Installations

Administrative and Documentation

Technical Training

What We’re Looking For:

What You’ll Like About Us:

Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.

Safe. The industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.

Meaningful Work. What sets us apart is the work we do impacts our daily lives – and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.

Health Benefits. Medical, Dental, and Vision programs, plus much more.

Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.

Prepare for the Future. 401(k) with company match and contribution.

Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.

Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.

Job Computer Operations

Primary Location Alabama

Organization GM - CORPORATE

Schedule Full-time

Job Posting Jun 12, 2025, 11:50:15 AM