IT Salesforce Business Analyst - College Intern

Requisition ID: 90835

NextEra Energy Resources is one of America’s largest wholesale electricity generators, harnessing diverse energy sources to power progress. We deliver tailored energy solutions that fuel economic growth, strengthen communities, and help customers achieve their energy goals. Ready to make a lasting impact? Take the next step in your career with us!

Position Specific Description

We are seeking a motivated Business Analyst Intern to support our Salesforce platform initiatives, exposure to building workflows, and cross-functional project delivery. This role provides hands-on experience in business analysis, agile methodologies, and Salesforce platform development within the energy sector. This internship provides excellent exposure to enterprise Salesforce implementations while developing critical business analysis skills in a dynamic energy sector environment.

Key Responsibilities

Business Analysis Support

- Assist in gathering and documenting business requirements from stakeholders

- Shadow senior analysts during stakeholder meetings and requirements sessions

- Support creation of process documentation and workflow diagrams

- Help maintain requirements traceability matrices

Agile Project Support

- Participate in sprint planning, backlog refinement, and retrospective meetings

- Assist in story writing and acceptance criteria development under mentorship

- Support JIRA ticket management and Confluence documentation updates

- Learn agile methodologies through hands-on sprint participation

Salesforce Platform Exposure

- Gain familiarity with Salesforce architecture, workflows, and reporting capabilities

- Assist in data cleanup activities and report generation

- Support user acceptance testing across multiple environments

- Learn about agreement workflows, GIS integration, and contact management features

Testing & Quality Assurance

- Participate in testing activities across development, QA, and UAT environments

- Document test results and support bug triage processes

- Assist with user training material development and testing documentation

Professional Development

- Attend cross-functional team meetings to understand business context

- Learn about utility industry processes and land resource management

- Develop presentation skills through project status updates

- Build technical writing skills through documentation assignments

Preferred Qualifications

- Basic understanding of database concepts or SQL

- Exposure to project management tools (JIRA, Confluence)

- Interest in business process improvement

- Previous internship or coursework in business analysis or IT

Learning Outcomes

By the end of this internship, you will have:

- Hands-on experience with Salesforce platform and business analysis techniques

- Understanding of agile development methodologies and sprint processes

- Knowledge of utility industry operations and regulatory compliance

- Experience with stakeholder management and cross-functional collaboration

- Professional skills in documentation, testing, and project coordination

What We Offer

- Mentorship from experienced business analysts and technical teams

- Exposure to large-scale platform transformation projects

- Professional development through structured learning and networking

- Potential pathway to full-time opportunities upon graduation

Job Overview

To be considered for an internship, you must be actively enrolled at a college or university as a full-time student seeking a bachelor’s degree or higher. You must also have a current cumulative GPA of 3.00 or higher (on a 0.00 to 4.00 scale).

Job Duties & Responsibilities

- Assists department with assigned projects

- Completes challenging projects and assignments

- Presents final project to senior leadership at the end of the internship

- Assumes responsibility for own travel, lodging, and transportation necessary to be available for the program

- Performs other job-related duties as assigned

Required Qualifications

- High school grad / GED

- Maintain active enrollment in a Bachelor or higher degree program

- Maintain cumulative GPA of 3.0 or higher

Preferred Qualifications

- None

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Non Exempt

Employee Type: Intern Job Category: Intern Organization: NextEra Energy Resources, LLC Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.