Technology Business Analyst Internship

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:

We are seeking a motivated and detail-oriented Technology Business Analyst Intern to join our team. This internship offers hands-on experience in analyzing technology specifications for enhancements, gathering requirements, and supporting the development of technology solutions that align with strategic goals.

PAY: $18-$21 per hour (Determined by the knowledge, skills and abilities of the applicant.)

- Additional benefits include meaningful work, relocation benefits, intern week experience, casual dress code, plus you'll earn 401k contributions during your internship.

LOCATION: Lincoln, Nebraska

- To learn more about our company, visit our internship page and locations page on our career website.

- Intern Relocation Adjustment Allowance of $1,000.00 is offered for the purpose of assisting with various expenses associated with your relocation for the internship (less applicable taxes and based on eligibility). Contents of our relocation program are subject to change and may vary based on position.

Essential Functions:

- Log and manage IT service demand and using ServiceNow including documentation of

- technical inefficiencies.

- Ensure documentation adhered to industry standards and supported audit and compliance requirements.

- Document functional and non-functional needs

- Map current workflows

- Translate business needs to technical specifications

- Validate system designs against business goals

Additional Responsibilities:

- Maintain system data

- Monitor for data integrity

What Is Required:

- Currently pursuing a bachelor’s or master’s degree as a major in industrial engineering with a minor systems, Computer Science, or a related field.

- Strong verbal and written communication skills.

- Ability to collaborate with employees and various business contacts in a professional and courteous manner.

- Ability to work independently or in a team environment.

- Ability to prepare and give presentations.

- Attention to detail.

- Proficiency in Microsoft Office including Word and Excel.

- Proficiency in Microsoft Office including Word and Excel.

- This role will be required to travel up to 10% of the time.

What Is Desired:

- Strong analytical and problem-solving skills.

- Excellent written and verbal communication abilities.

- Familiarity with business analysis tools (e.g., ServiceNow, Dev Ops is a plus.)

- Ability to work independently and collaboratively in a fast-paced environment.

- Passion for technology and interest in business strategy. Operations research, systems engineering, supply chain management, lean manufacturing.

- Identify Process Technology gaps to streamline our utility industry.

- Efficiency analysis of utility operations.

- Data-driven decision-making for work and maintenance planning enhancements.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Internship benefits include: Casual dress code and eligibility to earn 401(k) contributions.

Candidates must successfully pass a pre-employment drug screen and background check. If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at jobs@blackhillscorp.com.

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.