Senior IT Business Analyst

Company Description

FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental services. Committed to safety and quality, we foster a workplace culture that values innovation and sustainability. With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world.

Job Description

As a Senior IT Business Analyst you will possess a strong blend of technical expertise and business acumen, with a proven track record of delivering innovative IT solutions aligned with business objectives. The Senior IT Business Analyst will be responsible for collaborating with stakeholders to gather requirements, analyze business processes, and translate business needs into technical specifications. The ideal candidate will have a strong background in supporting CRM, Project Management, ERP, HR and/or ATS solutions for a large enterprise.

This position can be based out of either our Sherwood Park or Calgary office.

What would you be doing?

- Act as the key contact between IT and various business units to ensure effective communication and collaboration across departments.

- Assess current systems and processes, gather and validate requirements, and design enterprise-level solutions to meet business needs.

- Support daily IT operations, troubleshoot issues, and maintain strong cross-functional relationships to align IT solutions with business goals.

- Lead small projects and system changes, including documentation, integration, and configuration of complex business applications.

- Develop test plans, conduct user training, and improve internal processes while proactively managing risks and issues.

Perks of the job

- Enhance your leadership and communication skills with the opportunity to lead and collaborate with various professionals, from Executives to front-line workers.

- Variety in your work that allows you to develop a diverse skillset.

- Long-term opportunities to provide stability and the potential for growth within the organization, making it a rewarding choice for your professional journey.

- Growing company with opportunities for career development and advancement

Qualifications

- A degree in Computer Science, IT, Business, or equivalent, with hands-on experience in systems like CRM, ERP, HR, ATS, and Project Management tools.

- Strong ability to analyze complex business processes, gather requirements, and identify opportunities to enhance efficiency through technical solutions.

- Knowledgeable in Agile and Waterfall methodologies, capable of leading IT projects and managing change processes for smooth system transitions.

- Excellent interpersonal skills for engaging stakeholders at all levels, with a proven ability to troubleshoot issues and implement effective resolutions.

- Skilled in customizing IT systems, integrating internal and external platforms, and proficient in Microsoft 365 tools including Visio, Project, and Teams.

Additional Information

Offers of employment are conditional on the successful outcome of a criminal background check.

Candidates shortlisted will be required to complete the Profile TRAITS Survey.

The purpose of the TRAITS Survey tool is to assist FLINT in understanding the behaviors of individuals to support the best use of their strengths, abilities, and potential.

Our Commitment to Our People

When you join FLINT, we make these promises:

- Your work will matter. The projects you'll help build will serve communities for generations.

- Your growth is our priority. We'll invest in your development and create paths for advancement.

- Your voice will be heard. Your experience and ideas will shape how we tackle challenges.

- Your team will support you. You'll work with people who want to see you succeed.

- Your ambition will be rewarded. As you grow, FLINT grows – and we recognize those who help us build better.

Transform yourself. Strengthen each other. Make a better world.

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