Energize your career as an Inside Steel Sales Representative, where your proactive approach and sales expertise will drive growth within our dynamic steel distribution environment. In this role, you will be the key contact for customers seeking steel products and solutions, providing exceptional service and technical guidance. Your enthusiasm for business development and inside sales will help expand our customer base, strengthen existing relationships, and deliver tailored solutions that meet diverse project needs. Join us to be part of a fast-paced team committed to excellence, innovation, and customer satisfaction!
- Engage with customers via phone, email, and online channels to understand their steel requirements and provide expert product recommendations.
- Manage inbound inquiries efficiently, offering technical advice and support to facilitate seamless sales processes.
- Develop new business opportunities through cold calling, lead generation, and territory management strategies to expand our market reach.
- Conduct product demonstrations and technical presentations to showcase steel solutions tailored to customer needs.
- Maintain accurate records of customer interactions, sales activities, and account details using CRM software such as Salesforce.
- Collaborate with management on sales strategies, marketing initiatives, and territory planning to maximize growth potential.
- Negotiate pricing, terms, and delivery schedules with clients to close deals effectively while ensuring customer satisfaction.
- Upsell complementary products or services to increase order value and foster long-term client relationships.
- Support account management efforts by providing ongoing customer service, resolving issues promptly, and ensuring repeat business.
- Analyze sales data and market trends to identify new opportunities for business development within assigned territories.
- Proven experience in inside sales or B2B sales within the steel or industrial materials sector is highly preferred.
- Strong knowledge of outside sales, territory management, and account management principles.
- Familiarity with CRM software such as Salesforce or similar platforms for lead tracking and customer relationship management.
- Excellent negotiation skills coupled with a customer-centric approach to service delivery.
- Demonstrated ability in technical sales, product demos, and upselling strategies that drive revenue growth.
- Effective communication skills—both verbal and written—to engage clients confidently across multiple channels.
- Ability to analyze market data and develop strategic plans for territory expansion.
Experience in retail sales or direct sales environments is a plus but not required. Join us as an Inside Steel Sales Representative if you’re passionate about building relationships, driving business success through proactive sales techniques, and delivering top-tier customer service in a vibrant industry!