Inside Sales Representative, Aggregates

The Dolese Promise is built on a foundation of integrity driven by our passion for quality, safety, and reliability. We are one of Oklahoma's most respected employee-owned companies because of our people and our values. We strongly believe in positively impacting our communities through our products, our actions, and our financial support.

Being a part of the Dolese team affords a unique opportunity to join an organization that rewards its owners through profit sharing. Our employees are one of our most important resources, which is why we promise to deliver.

Dolese Delivers:

- Stable Foundation

- Treat with Respect

- Safe Environments

- Employee Focus

JOB SUMMARY

Grow your sales career with a company built on Safety, Integrity, Teamwork, and Stewardship. As an Aggregate Inside Sales Representative at Dolese, you’ll be the first point of contact for customers, helping them find the right aggregate products for their projects. You’ll manage inbound inquiries, identify new opportunities, prepare quotes, and coordinate deliveries for aggregate products such as sand, gravel, and crushed stone. You’ll build lasting relationships with contractors and project managers while learning the business from the inside out. If you are detail-oriented, customer-focused, and ready to make an impact, this is your opportunity to join a team that values service and growth.

WHY JOIN US

We are people, building communities from the ground up. For our employees, we are focused on building careers. Joining our team means:

- Stability & Legacy: Be part of a company with over a century of success and a reputation for excellence.

- Growth Opportunities: Learn the aggregate business and develop skills that open doors to future roles in sales, operations, and leadership.

- Impactful Work: Your contributions help contractors and communities get the materials they need to build roads, schools, and infrastructure.

- Supportive Culture: Our employees support one another and our customers through our service values: Champion Kindness, Incite Enthusiasm, Build Relationships, and Provide Innovative Solutions. We value collaboration, integrity, and continuous improvement.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

- Review bid sites twice daily to identify projects that align with company capabilities.

- Manage assigned territory by researching customers and accounts to identify new opportunities.

- Develop and maintain strong relationships with customers to encourage trust and loyalty.

- Follow up on cold and warm leads to advance the sales process.

- Negotiate sales terms and close sales on assigned aggregate products and/or generate leads for outside sales staff.

- Achieve monthly sales goals by following the established sales process, emphasizing proper client qualification, providing the best solutions, and closing sales in a satisfactory manner.

- Prepare and adjust quotes based on material costs, transportation rates, and customer requirements.

- Coordinate with dispatch, plant personnel, and Customer Financial Services (CFS) teams to ensure timely delivery of aggregate products.

- Monitor inventory levels and communicate availability to customers.

- Record market intelligence and maintain accurate records of bids, forecasts, and customer interactions in CRM systems.

- Collaborate with and support outside sales staff.

- Provide backup support for other inside sales staff and perform clerical and administrative functions as needed.

- Answer inbound calls and assist customers with inquiries.

- Deliver the highest level of customer service while demonstrating a friendly and genuine demeanor.

- Perform other internal and external customer service duties as requested.

- Regular, reliable attendance at the worksite or assigned work location.

- Other duties and responsibilities may be assigned on a temporary or permanent basis as needed.

QUALIFICATIONS

Education & Experience

- High school diploma or GED required.

- Associate or Bachelor’s degree preferred.

- Minimum of two (2) years of experience in a sales or related role required.

Knowledge, Skills & Abilities

- Knowledge of construction aggregate materials preferred; familiarity with gradations and applications a plus.

- CRM experience preferred; experience with quoting systems preferred.

- Knowledge of local and rural geographic areas a plus.

- Familiarity with local contractors a plus.

- Excellent verbal, written, and comprehension communication skills.

- Strong interpersonal skills and a positive attitude that fosters effective relationships.

- Ability to read, write, and perform mathematical calculations.

- Ability to be professional and courteous when communicating with customers.

- Self-motivated, organized, and able to work independently without direct supervision.

- Detail-oriented and able to complete tasks and projects in a timely manner.

- Ability to greet and assist customers courteously on the phone or in person.

- Must possess and maintain a valid driver’s license with good driving record.

- Willingness to work nights and weekends as required.

- Basic understanding of transportation regulations and weight limits preferred.

PHYSICAL REQUIREMENTS

- Lift, push, or pull objects of various dimensions up to 30 lbs. of weight frequently.

- Ability to perform 80% sedentary work and tolerate prolonged standing/sitting/walking.

- Ability to repeatedly balance, bend from the trunk, crawl, kneel, push and pull objects.

- Ability to use hands and fingers to handle or feel.

- Ability to verbally communicate, hear, and see.

EEO Statement:

We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, genetics, marital or protected veteran status. Dolese provides 'reasonable accommodations' to qualified individuals with disabilities in accordance with the American with Disabilities Act and applicable state and local laws. If you need a reasonable accommodation in order to complete the application process please contact the Human Resources Director.