Inside Sales Rep III

Requisition ID: 92423

Do you want to create innovative solutions that deliver real value to customers? At FPL Energy Services (FPLES), you’ll join a dynamic team driving smart, reliable, and affordable offerings—from LED lighting to home protection, HVAC, fiber, and more. Be part of a business that thrives on innovation, customer focus, and a culture of excellence. Join us and help shape the future of energy services.

Position Specific Description

FPL Home is looking for Inside Sales Agents to join our team in Miami, FL. We are seeking motivated, self-starter candidates who are eager to earn, grow, and build a long-term career with our organization.

This is an inbound sales role within a fast-paced call center environment. In this position, you will engage with customers, deliver an exceptional customer experience, and leverage your communication and negotiation skills to drive sales results.

Compensation

Our competitive compensation structure includes:

- Base pay + sales commission

- Potential promotional incentives

Agents earn an average of $63K annually, with top performers exceeding this through strong sales contributions and incentive opportunities.

Schedule & Work Environment

- Hours of operation:

- - Monday – Friday: 8:00 a.m. – 7:00 p.m.

- Saturday: 9:00 a.m. – 5:00 p.m.

This role operates in a structured call center environment where:

- Agents are expected to maintain consistent availability during scheduled work hours

- Breaks and lunches are scheduled and taken at assigned times to support call volume and service level commitments

- Performance is measured by sales results, customer experience, and schedule adherence

Qualifications

- Sales experience preferred

- Spanish language skills are a plus

- Ability to thrive in a performance-driven, metrics-based environment

Why Join FPL Home?

We foster an open, trusting, and inclusive workplace focused on high employee engagement. Our team members have opportunities to develop new skills, advance their careers, and be recognized for strong performance.

Come grow with us and be part of a team that values results, development, and success.

Job Overview

This job is responsible for selling products and services such as home security, satellite, cable, local/long distance phone service, internet, and warranty products to Business and Residential customers. Employees in this role are responsible for selling in an inbound sales call environment.

Job Duties & Responsibilities

- Meets sales targets by product category

- Uses program knowledge to align product and service solutions to customer needs

- Works to find new sales leads

- Performs other job-related duties as assigned

Required Qualifications

- High School Grad / GED

Preferred Qualifications

- None

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Non Exempt Employee Type: Full Time Job Category: Sales Organization: FPL Energy Services, Inc Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.