Inside Sales Manager

Baltimore, Maryland

Maryland Metals Processing, Inc., a Mill Steel Company, blends the expertise of a premier toll processor with the resources of one of North America’s largest flat-rolled steel service centers.

From our 165,000-square-foot, rail-serviced facility in Baltimore, we deliver precision metal processing and fast, reliable shipping across North America and beyond. Backed by Mill Steel’s national network, supply chain strength, and customer-first culture, we combine local service with world-class capabilities.

What We Do We focus on one thing—processing excellence. With state-of-the-art equipment and a commitment to continuous improvement, we provide high-quality, independent toll processing to a diverse customer base.

As the Inside Sales Manager, you will manage a portfolio of existing accounts, build and maintain customer relationships, support sales growth by solutioning tools and communication within the business system, and collaborate with all fulfillment departments to provide a best-in-class customer experience.

Duties and Responsibilities:

· Provide exceptional customer service and support

· Point of contact for all matters specific to your accounts

· Build and maintain a strong, long-lasting customer relationship

· Understand customer needs, offer solutions to meet them, and effectively communicate these needs to production and logistics.

· Coordinate order entry with production scheduler and ensure timely and accurate completion for customer orders

· Track department & customer defined metrics

· Prepare reporting for management

· Manage customer aging inventory

· Review pricing and confirm accuracy

Qualifications:

- Preferred bachelor’s degree in business or related field

- 2 – 3 years sales or business operations experience

- Excellent verbal and written communication

- High level problem-solving and analytical skills

- Customer focused mindset

- Ability to work collaboratively in a fast-paced environment

- Proficient with Microsoft Office applications including Outlook, Word, Excel, and Teams

Organizational Relationship:

This individual reports to the Vice President and works closely with a variety of departments throughout the company.

Travel & Location Requirements:

This position has minimal travel and is based in Sparrows Point, MD.

What We Offer:

Join a team where your leadership drives real results. At Maryland Metals Processing, a Mill Steel Company, you’ll find competitive pay, comprehensive benefits, and the stability of a nationally recognized industry leader paired with the close-knit, collaborative environment of a local operation. You’ll have the tools, resources, and support to make an impact today and grow your career for the long term.

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Pay: $60,000.00 - $80,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Work Location: In person