Inside Sales Manager

Chatham Steel has serviced the metals industry for over 100 years and offers a depth and breadth of materials and services to both nuclear and commercial industries that is second to none.

The Orlando Division has an opening for an Inside Sales Manager to assist with supervising work involved in promoting and maintaining sales by originating and developing leads and performing sales remotely, over the phone or email. This job family also includes positions providing customer service and serving as customer service points of contact as well as marketing positions responsible for collection, analysis and dissemination of information on movement, demand, prices, marketing trends, and other facts relating to the marketing of Reliance products.We offer competitive pay, bonus plan and great benefits!

- Medical, Dental, Vision, and Prescription Drug Discount Plan

- 401k matching

- Company paid Basic Life and Accidental Death & Dismemberment (AD&D) Insurance

- Company paid Short Term and Long Term Disability

- Paid vacation and sick time

- Paid holidays

- Employee Assistance Program (EAP)

- Employee discount program

- Yearly allowance for protective boots

Experience and Requirements:

Five (5) or more years of experience in the metals industry

Knowledge of structural products, specifically structural shapes (WF, CH, L, Bar), plate and structural tubing is required

- Sales and Management experience

- Demonstrated ability to grow sales and margins

- College degree preferred

- Knowledge of principles and methods for showing, promoting, and selling products or services required.

- Knowledge of principles and processes for providing customer service required.

- Knowledge of raw materials, production processes, quality control, and other techniques for maximizing the effective processing and distribution of material required.

- Knowledge of company product(s) and their uses required.

- Knowledge of the metals industry required.

- Strong interpersonal and organizational skills

- Ability to multi-task, prioritize, and manage time effectively required.

- Excellent oral and written communication skills required.

- Ability to make sound decisions based on a combination of factors including analysis, knowledge and experience, and judgment required.

Job description includes, but is not limited to:

- Responsible for managing sales and marketing activities of the organization and overseeing the daily activities of inside sales personnel.

- Responsible for the overall direction, coordination, and evaluation of the inside sales organization.

- Coordinates sales distribution by establishing sales territories and goals.

- Assigns sales territory and accounts to outside sales personnel.

- Develops goals for sales representatives and established account representation for sales territories.

- Initiates and coordinates development of action plans to penetrate new markets.

- Monitors sales team performance and communicates results to individuals and teams.

- Analyzes sales statistics to formulate policy and assists in promoting sales.

- Analyzes current market conditions and trends to determine pricing levels needed to achieve sales/profit goals and forecasts.

- Serves as liaison between sales and other sales related organizations, including but not limited to Purchasing, Operations, Management, etc.

- Prepares periodic sales reports showing sales volume.

- Assists management in preparation of annual sales report.

- Develops and promotes feedback mechanisms for customers to influence the continuous improvement of operations and/or production.

- Participates in developing production goals, objectives, and systems, and recommends necessary changes.

- Leads, coaches, and mentors a team of inside sales professionals while managing resource allocation and staffing.

- Assists with inventory management and developing inventory levels based on current market forecasts.

- Oversees customer rejections and complaints until they are resolved.

- Assists with Outside Sales when necessary.

- Responsible for adhering to safety processes and protocols.

- All other duties and responsibilities assigned by management.

Experience in the metals and steel industry is required

The company may change these job requirements at any time and employees may be required to follow other job related instructions and to perform other job related duties at the direction of the supervisor. This job description does not alter the at-will nature of employment.

We are an equal opportunity employer. We are dedicated to the principles of equal employment and advancement of people based on their individual qualifications, skills and abilities. This commitment is supported by policies and procedures that foster a nondiscriminatory workplace. We recruit, hire, train and promote persons in all job classifications without regard to ethnicity, race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, genetic information or any other protected status.

We are an at-will employer. In other words, no employee is guaranteed employment for any specific period of time.

We are a drug-free workplace.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Work Location: In person