Dover Tubular Alloys, Inc.

Inside Sales Manager

LocationDover, NJ
Job Typefull_time
Salary$90,000-$125,000

About This Job


JOB TITLE


Inside Sales Manager (Full-Time Dover, NJ 07801)


COMPANY OVERVIEW

Dover Tubular Alloys, Inc. is a family-owned and privately held master distributor of Stainless Steel, Nickel Alloy, and Aluminum Tubular Products exclusively serving metal wholesalers, distributors, and service centers.  Our company is committed to offering high-quality materials and exceptional customer service.  Dover Tubular operates locations in Dover, NJ and Houston, TX.  Visit

www.dovertubularalloys.com

for more information.


TACTICAL & STRATEGIC RESPONSIBILITIES

The Inside Sales Manager will lead and motivate a team of sales representatives to achieve and exceed sales targets. This role is crucial for driving revenue growth, fostering strong customer relationships, and ensuring efficient sales operations. The Inside Sales Manager will be responsible for coaching, performance management, and strategic planning within the inside sales department, working closely with the sales team & other departments to promote and sell our diverse range of alloys.


Key Responsibilities:


Team Leadership & Development

Manage, mentor, and motivate a team of inside sales representatives

Conduct regular one-on-one and group coaching sessions / performance reviews
Identify training needs and develop programs to enhance sales skills and product knowledge.
Foster a positive and results-oriented team environment


Sales Strategy & Execution

Develop and implement inside sales strategies to achieve company goals and individual sales targets.
Monitor sales metrics, analyze performance data, and implement corrective actions as needed
Collaborate with the Business Development Team and other departments to ensure seamless customer experience and alignment of sales efforts
Identify new business opportunities and market segments for growth


Customer Relationship Management

Oversee the inside sales team's efforts in building and maintaining strong customer relationships
Manage your own book of business including Key Accounts
Ensure high levels of customer satisfaction and address any escalated customer issues
Work with the team to understand customer needs and provide appropriate product solutions from our product / services range
Periodic travel to meet with high-level clientele in coordination with Business Development


Operational Excellence

Optimize inside sales processes for efficiency and effectiveness
Ensure accurate and timely order processing and communication
Utilize CRM systems to track sales activities, manage pipelines, and generate reports
Stay informed about product specifications and industry trends related to steel,  nickel, & aluminum alloys


QUALIFICATIONS

Bachelor’s degree
Minimum of 3 years of industrial sales experience (preferably in stainless steel products)
Significant knowledge of metals / metals industry
Ability to successfully manage & motivate a sales team
An energetic personality with a customer-oriented mindset and a willingness to go above and beyond expectations
The ability to read, write, and speak English and to effectively & professionally communicate with customers, employees, and management
Good mathematical and mechanical aptitude
The ability to efficiently use Microsoft Excel, Word,
Prior experience with Gmail based e-mail & suite of tools (Sheets, Docs, Forms, Calendar, etc.)


COMPENSATION & BENEFITS

Additional pay commensurate with experience
PTO Commensurate with years worked
Performance Based Compensation / Bonus Plan
Comprehensive Health plan, 401K  + Max Match, Life Insurance, Dental, Vision, Paid Holidays

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