Inside Sales
Ferndale, WA
full_time
$45,000-$60,000About This Job
Job Summary
Develops customer service objectives to meet customer expectations for products, services, and long-term partnerships, and assists in directing sales and business functions for your dedicated branch and other branches.
Job Duties and Responsibilities
•
Manages and maintains price structures and discounts in Salesforce consistent with account volumes, operating income goals, and customer assignments.
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Interfaces with outside sales, customers, and branch staff to discuss open orders, inventory, pricing, availability, and delivery of products.
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Communicates any changes on open orders and potential new orders to the Manufacturing, Inside Sales, and Outside Sales teams.
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Participates in resolving customer concerns and follows-up to ensure customer satisfaction.
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Develops and manage daily pricing strategy to work with sales personnel in administering contracts, project bids, and MRO agreements.
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Stays informed of new markets, products, services, warranties, competition, regulations, and other general information related to current sales trends.
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Reviews new sales leads & bids and reports results to Inside Sales Manager or Branch Manager.
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Communicates customer sales, concerns, and requirements to Outside Sales team.
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Consults with engineering and quality staff on regulation requirements or design changes.
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Prices all RFQ opportunities.
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Coordinates all purchased products with vendors and purchasing department.
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Performs other related duties as assigned.
Job Specifications
Skills
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Thorough understanding of business ethics.
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Ability to learn all Lamons’ and competing products.
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Knowledge of competitive landscape.
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Ability to learn production processes and flow of product.
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Conflict resolution and problem-solving skills.
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Strong verbal and written communication skills.
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Basic knowledge in math conversions and measurements for product dimensions.
Technical Systems & Modules
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Salesforce
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Syteline
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Microsoft Office; PowerPoint, Word, Excel, SharePoint, Outlook
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Zoom
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Microsoft Teams
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Adobe Acrobat
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Tableau
Education
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Bachelor’s degree in Marketing, Sales, Business, or related field preferred.
Work Experience
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Required: 4 years’ experience as an Inside Sales Representative in the Petro-Chemical, PVF, Renewable, Distribution, Manufacturing industry.
Physical Requirements
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Prolonged periods of sitting at a desk and working on a computer.
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Must be able to lift 15 pounds at times.
Compensation & Benefits:
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Compensation Details: Compensation will vary within the range based on skills, industry experience, and previous Inside Sales experience.
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Range: $45,000 - $60,000/yearly
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Category: Salary Non-Exempt
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Eligible for overtime pay
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Opportunity for quarterly bonus
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Benefits:
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PTO: Vacation time: 2 weeks and Sick time: 1 week (both PTO options are prorated for the year)
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Eligibility for Health (PPO and HSA), Dental, and Vision insurance as of day one.
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Employee Assistance Program (EAP)
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11 Paid holidays
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Pet insurance
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401K with company match
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Long term and Short term disability
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