INDUSTRIAL SALES & SERVICE

Inside Sales

LocationBillings, MT
Job TypeFull-time
Salary$28,411-$59,400

About This Job


Job description


Experienced Inside Sales Representative


Company Information:

Industrial Sales & Service is an established, locally owned and operated distributor of industrial, safety, maintenance, repair and operating (MRO) supplies and services. Our business is focused on providing these products and services to the following industries throughout Montana, North Dakota, Wyoming, Idaho and Washington: agriculture, automotive, construction, commercial, industrial, government, manufacturing, mining, pipeline, power generation, oil field and refining. Our employees work closely with our customers to better understand their challenges and/or needs to provide them with the correct products and/or solutions to get their job done.


Job Description: Full-Time Inside Sales Representative

As an inside sales representative, you will provide customers with expert assistance via the phone, email and in person by selling a diverse line of products and services to satisfy their needs. You will also be responsible for maintaining showroom displays, backorder reports, price updates, inventory counts, warranties and returns and performing other duties as assigned.


Responsibilities:

Create, update and process customer quotes and orders using an industry specific computer system.
Address and follow-up on customer inquiries, concerns and requests in a timely, professional manner to retain and promote customer loyalty.
Must have the ability to make key decisions to influence sales while growing revenue and profits.
Understand customer needs, probe to recognize opportunities, solve problems and recommend solutions.
Support sales partners to help maintain and retain existing customers, while acquiring new customers.
Will need to accurately pick orders. Ensuring orders are ready when the customer arrives and coordinate with shipping to process delivery and shipping orders.
Assist customers with loading product(s) into their vehicle.
Work effectively with others in a team environment to accomplish goals and to resolve any problems that might occur.
Participate and complete all required product and business training directed by management.
Perform necessary housekeeping duties to keep and maintain a clean, safe, and organized work environment.


Position Requirements:

Two or more years of prior customer service or sales experience
High School Diploma or GED; business or marketing degree is preferred, but not required
Must have reliable transportation
Exhibit a strong commitment to providing exceptional customer service
Excellent listening, verbal, and written communication skills
Must be self-confident, possess a high energy level and resilient character
Must be computer literate and able to learn required software programs
Strong computer skills, particularly Excel, Word, Windows based programs & the Internet
Strong time management and organizational skills with the ability to multi-task
Ability to learn and retain processes, procedures and product information quickly while meeting customers’ expectations or business deadlines
Professional in appearance, attitude and action
Able to operate a forklift as needed
Valid driver’s license and clean driving record (MVR)


Benefits:

Competitive salary, depending on experience (DOE) and bonus opportunities
Comprehensive medical, dental and matching retirement package
Paid vacation and company holidays
Career development and advancement opportunities

Industrial Sales is an Equal Employment Opportunity Employer.


Job Type: Full-time


Salary: $28,411.00 - $59,400.00 per year


Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off


Schedule:


Monday to Friday


Work Location: In person


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Job Type: Full-time


Pay: $28,411.00 - $59,400.00 per year


Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Paid time off


Shift:


8 hour shift


Work Location: In person

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