Inside Sales Associate

This Position is for an Inside Sales Associate with a company in Mount Olive, MS.

Contacts Inside: Accounting department (billing and/or pricing discrepancies); warehouse personnel (quantity discrepancy, purchase order problems, receiving problems; purchasing department; product data team (updating pricing/part numbers/descriptions); projects/training assistant (spreadsheets, inventory updates, consign stock reports)

Contacts Outside: Vendor representatives (with pricing, deliveries, specifications, new products). Customers (securing new orders, helping with problems or complaints, billing, delivery, or back orders). Contacts made in person, by phone, e-mail, fax, or other forms of communication.

Duties and Responsibilities: Promote and sell Gresco Inventory, represented product lines, and services. Communicate with customers to determine current and future material needs. Build relationships with all customer representatives that will promote the company philosophy and create trust. Provide market feedback to outside sales, Sales Manager, and the District Manager. Pursue opportunities to increase sales and gross margins. Promote and sell new products. Assist all departments as needed. Assist with any and all office operations and functions as required. Attend training schools as required to further develop skills and product knowledge. Enter customer orders. Responsible for quoting RFQs. Contract set-up (part numbers, initial orders and stocking notes). Review pricing increases for contract items assist Account Manager on getting contract prices updated. Review open order reports. Handle material shipping discrepancies. Help expedite open past due orders & backorders with manufacturing. Keep track of account status and help assist in resolving any past due invoice issues. Responsible for escalating any complex issues to appropriate Account Manager for resolution.

Nature and Scope: Thorough product and pricing knowledge necessary for providing quotes and blanket bids to customers. Energetic personality, ability to work with all people whether outside the organization or within. Dedicated to the company and have the ability to make decisions. Ability to handle multiple projects at one time is required. Have the ability to recognize mistakes, correct them and learn from them.

Education And Experience

Required (minimum required job-related knowledge): High School Diploma or equivalent and 1 year of college completed. 1-2 years of sales or customer service experience. Strong computer skills in Word, Excel, and Outlook. Strong math skills and effective communication skills.

Preferred: B.S. in business. 5 years of general business experience with 3 years sales experience.

Working Conditions: Normal office conditions. Moderate to high levels of stress due to deadlines and last-minute calls. High level of accuracy required. Occasional outside travel as a Gresco representative. Working hours 8:00a.m. to 5:00p.m., Monday through Friday with one hour for lunch. May be subject to being on call for the department as required

Gresco Utility Supply, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.