Sales Associate

CROFT is a diversified natural gas and oilfield equipment company that offers a full product and service portfolio of production/ processing equipment and a proprietary suite of emissions-free technology, all focused on delivering turnkey solutions.

For more information about CROFT go to https://www.croftsystems.net/about-us/mission-vision-values/.

Client Relations

Primary Duties & Responsibilities:

- Answer and route all incoming calls.

- Manage new and existing accounts, varying in size.

- Act as liaison and single point of contact for general inquiries to CROFT Surplus.

- Build relationships with key decision makers.

- Close sales by building an effective rapport with customers; expand product and service capabilities; overcoming objections; prepare contracts.

- Call prospective customers and establish buying cycles to fulfill customer needs; create a customer supplier relationship.

- Ability to effectively communicate, negotiate and ensure business outcomes.

- Initiate sales process by scheduling appointments/meetings.

- Grasp customer’s needs and process request through CROFT’s distribution channels. (May require putting together effective and strategic presentations to present to customers).

- Continuance education on new products and services; report any general information of interest of customers.

- Identify prospects/leads; generates sales, while ensuring business segment growth and service maintaining the targeted retention rate and sales goals.

- Open service tickets; communicate service needs through CROFT’s distribution channel.

- Follow-up and close service tickets upon meeting customers needs.

- Act as a resource to clients in contract opportunities and proposals.

Account Management

- Respond to client requests and questions in a professional and knowledgeable manner; multi-task and remain detailed and organized; Must be able to resolve internal/external customer issues in a prompt and professional manner.

- Ability to negotiation/renegotiate contracts, closing the sale and developing marketing plans for contract accounts.

- Perform job in a safe manner and ensure a safe workplace to include reporting unsafe work conditions and safety violations. Must be able to consistently take and pass all safety and sales training programs.

- Ensure full compliance with company policy and/or but not limited to federal, state, and local laws; plus follow any regulations related to job functions.

Educational/Training/Experience

Preferred Bachelor’s Degree in Business Administration or related; Experience can be substituted for degree on a 1:1 basis.

License/Certification

None; however, Certified Sale Professional and PEC SAFELand Certification desired.

Required Experience

- Able to work both in a team and independent environment.

- Two years in customer service and/or public speaking role.

- Proficient in Microsoft Office including Outlook, Microsoft Word, PowerPoint, and Excel, plus able to use/learn to use other in-house technology.

- Maintain confidentially of company/client information.

- Demonstrate strong problem-solving skills and a creative approach for generating new ideas with the principles of continuous growth and improvement.

- Valid Texas Driver’s License as required to drive on company business.

- Ability to solve problems quickly and completely.

- Ability to overcome customers’ objections.

- Maintains professional appearance and demeanor.

- Self-starter with a positive, optimistic attitude.

Benefits

- 401(k)

- 401(k) matching

- Dental insurance

- Vision insurance

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- MEIB (Medical Insurance Bank)