Sales Associate

Are you looking for the next step in your career? Do you thrive in a fast-paced sales environment where customer service and relationship-building drive success? Are you a problem solver who loves engaging with customers and closing deals?

If you are solutions-driven, customer-focused, and have a passion for sales, this role could be the perfect fit for you!

As a Sales Associate, you’ll be on the front lines, engaging with customers, identifying their needs, and delivering tailored solutions that drive sales and build long-term relationships.

WHY JOIN THE METAL SUPERMARKETS TEAM?

This is a unique full-time opportunity for a sales-oriented individual who is eager to learn quickly, develop their skills, and become a key player on our team. We invest in our people by offering hands-on training and career growth opportunities within the metal industry.

- Earning Potential & Growth: Competitive hourly wage of $20-26 per hour, plus annual reviews ensure your compensation reflects your success.

- Industry Expertise: Gain valuable experience in the metal industry, working with both corporate clients and hobbyists. Learn how to price, quote, and close sales effectively.

- Stable, Supportive Environment: Join a collaborative team that values your contributions. Metal Supermarkets is a trusted name in the industry with long-term career opportunities.

- Comprehensive Benefits: Take advantage of our competitive health and dental coverage to support you and your family.

WHAT YOU’LL BE DOING:

As a Sales Associate your primary responsibility will be to drive sales and provide outstanding customer service through multiple channels:

- Proactive Sales & Customer Engagement: Identify customer needs and recommend the right metal products, services, and cutting solutions. Build rapport to create repeat business and long-term relationships.

- Engaging with Customers: Spend your day on your feet, moving between our sales counter, the office, and the shop floor to assist customers from trade professionals to do-it-your-selfers.

- Handling Multiple Channels: Manage in-store interactions, phone inquiries, eCommerce orders, and online quote requests efficiently.

- Quote & Order Management: Provide accurate pricing, prepare quotes, follow up on leads, and close sales. Process orders and manage transactions with precision.

- Business Development: Identify and reach out to potential customers. Follow up on dormant accounts and seek opportunities for new business. Answer phone calls, respond to emails, and greet walk-in customers, ensuring every inquiry and order is handled promptly and professionally.

- Sales Target Achievement: Support sales goals by maintaining stock control, monitoring margins, and ensuring customers return for future orders.

- Problem-Solving & Solutions: Act as a trusted advisor, offer tailored solutions that fit customer needs and budgets.

WHAT YOU BRING:

We’re looking for a motivated, sales-oriented individual who thrives in a fast-paced environment.

- Sales & Customer Focus: You understand the sales cycle and enjoy helping customers find the right products while maximizing revenue.

- Positive & Interactive People Skills: You are approachable, friendly, and excel in building customer relationships.

- Strong Organizational & Time Management Skills: Ability to juggle multiple customer interactions and follow up on leads promptly.

- “Yes” Attitude & Adaptability: A proactive, solutions-driven mindset that embraces challenges with enthusiasm. Confidence in troubleshooting and a proactive approach to resolving issues.

- Essential Experience & Skills: At least one year of proven customer service, retail sales or inside sales experience, strong computer and math skills, and excellent communication abilities.