Gault Family Companies

HVAC Purchasing Agent

Westport, CT

Full-time

About This Job

Summary

The HVAC Purchasing Agent plays a critical role in ensuring seamless execution of HVAC installations and upgrades by procuring necessary equipment, selecting appropriate field teams, and coordinating logistics across internal departments and external vendors. This position acts as a central hub between warehouse operations, supply chain partners, delivery teams, and customers to ensure every installation is delivered on time, within budget, and to the company’s standards of excellence.

Responsibilities:

Procurement & Equipment Management

•

Order all HVAC equipment and components required for installations, ensuring accuracy and timeliness.

•

Manage relationships with supply houses and vendors to secure best pricing, availability, and lead times.

•

Ensure delivery of all necessary and supplementary parts to the warehouse or job site in coordination with project timelines

Team & Vendor Communication

•

Assign the appropriate HVAC team based on the scope of the project and technician skill sets.

•

Coordinate with external partners including riggers, electricians, and propane team to schedule required services.

•

Collaborate with internal delivery managers to during oil tank replacements to ensure proper delivery logistics.

Logistics & Communication

•

Interface with customers before, during, and after installation to confirm schedules, address concerns, and provide clear updates.

•

Serve as a liaison between the field team and customer to ensure smooth execution and professional follow-through.

•

Communicate scheduling changes or material delays with all affected parties in a timely and solution-oriented manner.

Competencies:

•

Problem-solving and initiative

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Attention to detail and follow-through

•

Team and vendor coordination

•

Computer Proficient

•

Time management and adaptability

•

Technical understanding of HVAC systems and installation requirements

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Good communication skills including written, oral and presentation

•

Good interpersonal skills, professional and reliable

•

Ability to meet deadlines and exercise good judgment and problem solving

•

Maintain customer satisfaction by being responsive and working well with all departments

•

Exercise good judgement and problem-solving skills

•

Knowledge of Excel & Word

•

Exemplify company core values of Integrity, Teamwork, Caring, Ownership

•

Have a passion for ‘Enhancing the Customer Experience’

•

Excellent customer service skills

•

A desire to learn new technologies and systems and a willingness to participate in continuing education

•

Maintain and promote a safe working environment

Required Education & Experience:

•

Minimum 3 years of experience in HVAC purchasing, logistics, or operations coordination

•

Strong knowledge of HVAC systems, components, and installation processes

•

Excellent organizational and multi-tasking skills in a fast-paced environment

•

Ability to evaluate technician skill sets and assign work accordingly

•

Familiarity with working with riggers, electricians, propane vendors, and municipal permitting processes

•

Strong interpersonal and communication skills—customer-facing experience a plus

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

•

401(k)

•

401(k) matching

•

Dental insurance

•

Health insurance

•

Health savings account

•

Life insurance

•

Paid time off

•

Vision insurance

Schedule:

•

8 hour shift

•

Monday to Friday

People with a criminal record are encouraged to apply

Experience:

•

HVAC: 2 years (Preferred)

•

Purchasing: 3 years (Preferred)

Ability to Commute:

•

Westport, CT 06880 (Required)

HVAC Purchasing Agent

About This Job

Summary

Responsibilities:

Procurement & Equipment Management

Team & Vendor Communication

Logistics & Communication

Competencies:

Required Education & Experience:

Job Type: Full-time

Benefits:

Schedule:

Experience:

Ability to Commute:

Work Location: In person

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