Ergon Inc.

HR Service Center Representative

LocationFlowood, MS
Job Typefull_time

About This Job

Ergon Inc. seeks a full-time HR Service Center Representative

to join our Human Resources team. The HR Service Center Representative is the primary point of contact for employees and/or managers seeking assistance with various HR-related inquiries and requests. This role involves answering employee questions about benefits, payroll, leave, policies, and other HR services while providing excellent customer service and maintaining data accuracy in HR Systems. The HR Service Center Representative is responsible for resolving first-level issues, escalating to subject matter experts when necessary, processing requests, and ensuring that HR processes are executed efficiently and complying with company policies.

HR Service Center Representative Job Duties And Responsibilities

Reviewing and monitoring tickets for tracking metrics (i.e., call volume, response time, and customer satisfaction) and providing basic reports to upper management.
Provide first point of contact as administrative support for HR activities such as employee onboarding, offboarding, benefits administration, and employee data management.
Respond promptly to employee inquiries regarding HR policies, procedures, and benefits.
Coordinate HR-related training sessions, workshops, and events as needed.
Generate HR reports utilizing HR systems or other data management tools as requested.
Assist in HR compliance initiatives, including audits, policy updates, and adherence to legal requirements.
Provided support during projects, such as scheduling meetings, updating project management tools, meeting notes, etc.
Contribute to the continuous improvement of HR processes and systems as needed.
Additional responsibilities as the HR Service Center organization expands.


HR Service Center Representative Qualifications

Minimum of 2-3 years in HR with experience in handling employee inquiries and managing HR-related processes.
Experience with HR systems. (SAP/Kronos/SuccessFactors a plus)
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Strong communication and interpersonal skills with the ability to interact effectively with employees at all levels.
Excellent attention to detail and organizational skills.
Ability to maintain confidentiality and handle sensitive information.
Strong problem-solving skills and strategic thinking skills.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
A proactive, team-oriented mindset with a customer-first approach.

Why Ergon Inc.? Benefits

At Ergon, we are a relationship-driven, family-owned company that values each employee's growth and contributions. Headquarters in Flowood, Mississippi, we take pride in maintaining a close-knit, small-company atmosphere while offering exceptional career opportunities. Our comprehensive benefits package includes:

Competitive pay

401(k) matching & profit sharing
Health, Dental, Vision, and Life Insurance
Short- and Long-Term Disability Plans
Additional voluntary benefits
Paid holidays, vacation, and sick leave
Tuition assistance

At Ergon Inc., We Live By Our Core Values

Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're the experts; we demonstrate it through technical expertise, category innovation and care for what we do. We call this selfless leadership.
Purposeful Growth: We believe employee growth and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has always reinvested tremendously back into the business, but not just growing for the sake of growing, but growing in a careful and strategic way.
Respectful Relationships: And together, we foster a culture of respect, acceptance and diversity of ideas and of people. Our differences make us stronger. And we're united by our shared values, always forging respectful relationships.

Come and join the Ergon team!

Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.

We are an EEO/AAP employer.

Job Role: HR Service Center Representative Location: Flowood, MS

Employment offer contingent upon pre-employment drug test, background check, and MVR.

Similar Jobs

company-logo

HR Service Center Representative

Ergon Inc.
Job Typefull_time
 
Flowood, MS
6 days ago
company-logo

HR Service Center Coordinator

Blattner Company
Job TypeFull-time
Salary
$47840 - $66560
Avon, MN
25 days ago
company-logo

Advisor HR Service Centre

Ontario Power Generation
Job TypeContract, Fixed term contract
 
Oshawa, ON
6 days ago
company-logo

HR Representative/Specialist

Alpha Metallurgical Resources
Job Typefull_time
 
Bristol, TN
26 days ago
PE

Contract Service Center Representative

PAR Electrical Contractors
Job TypeFull-time
Salary
$66560 - $72800
Aurora, CO
20 days ago
company-logo

HR Service Center Specialist - Portland, OR

PacifiCorp
Job TypeFull-time, Contract
Salary
$54200 - $70200
Portland, OR
10 days ago
company-logo

HR Service Center Specialist - Portland, OR - #113681

PacifiCorp
Job Typefull_time
Salary
$54200 - $70200
Portland, OR
9 days ago
company-logo

HR Operations Coordinator

HAZEN AND SAWYER
Job TypeFull-time
 
Raleigh, NC
7 days ago
company-logo

Human Resources Representative

EOG Resources
Job Typefull_time
 
Houston, TX
18 days ago
company-logo

Human Resources Representative

Taylor Forge Engineered Systems, Inc.
Job TypeFull-time
 
Paola, KS
29 days ago
company-logo

Assistant Service Representative

Pro Tool & Supply, Inc.
Job TypeFull-time
Salary
$41600 - $52000
Brockton, MA
about 1 month ago
company-logo

HR - HR Coordinator

Metal Technologies
Job TypeFull-time
 
Ravenna, MI
4 days ago
company-logo

Service Representative C

Connecticut Natural Gas
Job TypeFull-time
 
East Hartford, CT
about 1 month ago
CE

Member Service Representative

Covington Electric Cooperative, Inc.
Job TypeFull-time
Salary
$52000 - $64480
Andalusia, AL
20 days ago
company-logo

HR and Administrative Coordinator

Pawnee Waste LLC
Job TypeFull-time
Salary
$60000 - $70000
Fort Collins, CO
4 days ago
company-logo

HR Coordinator

Total Power Limited
Job TypeTemporary, Full-time, Fixed term contract
 
Mississauga, ON
7 days ago
company-logo

HR Coordinator

Meadville Forging Company
Job TypeFull-time
 
Meadville, PA
15 days ago
company-logo

HR Coordinator

Arcus Power Corp.
Job TypeFull-time
 
Calgary, AB
20 days ago
company-logo

HR COORDINATOR

Griffin Fluid Management
Job TypeFull-time
Salary
$55000 - $62000
Houston, TX
28 days ago
company-logo

HR Coordinator

INDUSTRIAL INSPECTION & ANALYSIS, INC.
Job TypeFull-time
Salary
$55000 - $65000
Atlanta, GA
about 1 month ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

PIDC
Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, Texas
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 1 month ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, Texas
10 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 1 month ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
about 2 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
3 months ago
EH

Professional Landman

Job TypeContract
 
Lovington, New Mexico
3 days ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, Texas
about 1 month ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, Pennsylvania
4 months ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
28 days ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
17 days ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull-time
Salary
$110000 - $130000
Austin, Texas
about 1 year ago
company-logo

Mechanical/Piping Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.