HR Ops Coordinator

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com .

Job Description:

Role Overview

The HR Coordinator delivers high-quality, day-to-day People Operations support. The role manages employee lifecycle transactions, coordinates onboarding and HR programs, and partners closely with employees and managers to ensure consistent, compliant, and positive HR experience.

Key Responsibilities

- Employee Lifecycle Transactions

- Process hires, job changes, transfers, terminations, and personal data updates in Workday with high accuracy; monitor workflow routing and resolve exceptions.

- Onboarding & Offboarding

- Coordinate pre-hire tasks, background checks, provisioning, orientation schedules, and offboarding checklists; ensure documentation is complete and retained per policy.

- HR Support & Case Management

- Triage HR tickets/emails, resolve Tier1 inquiries, and escalate to HR Business Partners/Payroll/Benefits as needed with complete case notes.

- Records & Compliance

- Maintain electronic personnel files and ensure document retention standards, support audits with timely data pulls.

- Program Coordination

- Assist with new hire enrollments, recognition programs, and HR communications logistics.

- Process HR Mail

- Other duties as assigned

Required Qualifications and Experience

- 1–2 years of HR/People Operations coordination or administrative support experience. New college graduates will be considered.

- Working knowledge of Workday (or similar Human Resources Information System), strong attention to detail, and service orientation.

- Proficiency with MS Office/Excel; ability to manage multiple priorities and Service Level Agreements.

- Discretion with confidential or sensitive employee information

- Strong communication skills

Additional Skills

- Experience with onboarding at scale, case management tools, and global processes.

- Familiarity with job profiles and basic level/grade concepts to route requests correctly.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.