Global Director of Operations

About JOLT

JOLT is a global digital out-of-home (DOOH) and electric vehicle charging company, operating across Australia, the UK, Canada, and New Zealand, and now expanding into the United States. We combine EV charging infrastructure with premium digital media, connecting brands with people in high-attention, real-world locations such as retail, dining, and urban streets, while supporting everyday charging needs for drivers in 2026, JOLT will enter the US through the acquisition of a substantial portion of the Volta Media Network from Shell, adding thousands of charging and media sites across major US markets. This is a rare opportunity to join a growing global business at a pivotal moment and help build its next chapter in the US.

About the Role

We are seeking a Global Director of Operations to oversee all operational aspects of the global Electrical Vehicle (EV) charging and Out of Home (OOH) Advertising station network, ensuring efficiency, scalability, and high standards of service delivery.

This role involves strategic planning, team leadership, and continuous improvement of operational processes to support company growth, leveraging of AI and automation. JOLT operates 2,800 EV charging/OOH advertising stations across the US, Canada, UK, Australia and New Zealand.

Operations Strategy & Execution

- - Develop and implement operational strategies aligned with company goal of efficiently scaling global operations

- Drive scalable operational excellence through implementation of AI, process optimization, automation and innovation.

- Strategic planning, goal setting, performance monitoring.

- Collaborate with Global Digital Product and Product Engineering teams to implement automation including predictive maintenance, customer self-serve, etc.

Budget and KPI ownership

- - Deliver Operational KPIs within Global Operations and Maintenance Budget, including negotiating and managing strategic supplier contracts.

- Accountable for safe and continuous operations of global network

- Drive continuous improvement mindset and initiations to improve cost and capital efficiency.

Team Leadership

- - Lead a high-performing global team of operations managers/engineers and CX/Supply chain specialists who provide an around-the-clock high standard of service delivery.

- Represent Global Operations on Senior Leadership Teams.

Benefits

Employees will be provided with access to benefits in accordance with JOLT’s employee policies. These benefits include but are not limited to:

- Medical

- Dental

- Vision

- Life Insurance

- Long-Term Disability

- 401(k)

- Parental Leave

Work Eligibility

Applicants must be authorized to work in the United States. JOLT is unable to provide visa sponsorship for this role at this time.

Accessibility & Accommodations

If you require a reasonable accommodation during the application or interview process, please contact us. We are happy to support applicants with disabilities throughout the hiring process.

Equal Employment Opportunity

JOLT is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. We are committed to fostering an inclusive and accessible workplace for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.